HYPNOS PREMIER
ORTHO SUPERB MATTRESS
*** please note
this mattress is in perfect condition***
DISCRIPTION
The Hypnos Premier Ortho
Superb Mattress truly embodies Royal Warrant holders Hypnos’ core values. A
mattress that offers luxury comfort while supporting your body in all the right
places, this mattress is reserved only for those who wish to experience true
sleep indulgence.
A next-level pocket
spring system
The Premier Ortho Superb
bids farewell to nighttime aches and pains, incorporating Hypnos’ innovative
Reactive™ 6-turn pocket spring system. These individually pocketed springs not
only work independently to provide tailored support to your pressure points,
but they also feature an outstanding six turns in every spring.
The more turns, the more
reactive the springs are to changes in movement and pressure, meaning you get
relief at your most needed places, namely your hips, shoulders and spine.
Naturally superior
materials
The Premier Ortho Superb
Mattress features four generous layers of rich, breathable cotton. Naturally
soft and fluffy, cotton allows for enhanced ventilation throughout the
mattress, wicking away excess moisture, keeping you cool and refreshed.
Strong and durable,
these cotton layers help to increase your mattress’ lifespan, so you can enjoy
sublime comfort for longer. Preventing the growth of bacteria, these layers
offer you a healthier, more hygienic night’s sleep.
BENEFITS
·
Reactive™ 6-turn pocket springs tailor support
quickly to your most needed pressure points.
·
Spinal alignment and posture control with
orthopaedic levels of support
·
Solotex™ ensures a soft and comfortable sleep
surface.
·
Sustainably sourced cotton wicks away moisture,
keeping you refreshed.
·
Enhanced ventilation inhibits the growth of
bacteria.
·
Double sided - simply flip your mattress with the
seasons.
·
Naturally hypoallergenic materials
FEATURES
·
ReActive™ 6-Turn
Pocket Springs
·
Cotton &
Solotex™
·
27cm Depth
·
Cotton Sleep
Surface
·
Orthopaedic
Support
·
Firmness: Firm
·
This
mattress arrived with courier handling damage to the outer packaging
only. Upon inspection, no marks or scuffs were found. It has
been tidied and repackaged and, to our knowledge, has not been used.
The mattress has been sterilised
and steam cleaned, and both the mattress and its components have passed
our quality control checks. Please note that not all mattresses
require cleaning, as many arrive brand new; these are simply inspected and
repackaged.
The mattress will arrive fully
sealed in protective polythene packaging, as you would expect when
purchasing new.
All mattresses are delivered flat/open
and are not rolled or vacuum-packed.
Any product with marks,
scuffs, or damage will have clear photos uploaded showing
any defects.
***IF YOU ARE NOT SURE JUST GET IN TOUCH***
Item condition
We understand your concern about
cosmetic defects, and we would like to reassure you that all our products are
new and have never been assembled. Please note that some items still might have
cosmetic defects, such as chips, marks, scratches, or dents that occur during
the manufacturing or shipping process. Please be advised that we do not keep
photographic records or notes of any cosmetic defects. However, we can
guarantee that most of our items do not have any noticeable defects. If any
parts are missing or your item is faulty, we will replace the parts or collect
the item and offer you a full refund. Rest assured, all items undergo thorough
testing by our quality control team to ensure that any defects do not
compromise the item's structure or functionality. If you have any questions or
require further information, feel free to reach out to us. Your satisfaction is
essential to us, and we're here to assist you.
Returns Policy
Please get in touch with us
before opening any return requests.
We offer a 30-day hassle-free
returns policy. If you're not satisfied with your purchase, you can return the
item in its original condition & packaging within 30 days for a full
refund. Please note, return postage costs are not covered on non-faulty items.
If the item has been assembled or shows significant wear, a deduction may apply
to the refund for the returned item. Shop with confidence, and feel free to
reach out to our dedicated customer support team for any assistance.
Any damage report after 24 hours
will not be accepted.
Faulty or Damaged Items
We're here to assist you if
you've received a faulty item. We'll promptly provide a replacement parts/item
to resolve the issue or arrange a free collection and a full refund. We may
request photos of the damage/fault for our Quality Control team to investigate
further. Rest assured, we'll do our best to ensure a seamless resolution and
deliver the replacement if eligible. Your satisfaction is our priority, and
we're committed to providing top-notch customer service.
What's covered?
While we make every effort to
avoid them, errors can happen from time to time. Our guarantee covers you for
any issues that could reasonably be said to have started with us - like foam
that cracks, a faulty zip or significant dipping.
What's not covered?
It’s normal for mattresses to
show signs of use over the years, so we don’t consider ordinary wear and tear a
fault under the guarantee. We also exclude soiled mattresses and damage caused
by accident (including by pets), disaster or misuse.
Do I have to do anything to keep
the guarantee valid?
We know it sounds like common
sense, but obviously, you’ll need to use an appropriate base and bedding, and
make sure your mattress doesn’t get wet or exposed to the elements. Other than
that, all you need to do is rotate your mattress 180° on its base regularly -
once a month through the first 200 nights, then at least every six months for
the rest of its life.
DELIVERY INFORMATION
Free delivery to most parts of
UK. Please allow 7-10 days for delivery (mainland UK). We use a national carrier for quick deliveries
throughout the United Kingdom; our couriers will deliver between the hours of 7
am to 9 pm.
Unfortunately,
delivery times cannot be chosen - they are based on delivery routes. Please
note we do not supply guaranteed delivery times, only estimates. Any delivery
changes must be made within 48 hours before delivery is scheduled
Deliveries
are made to the communal door of your property and couriers are not authorized
to take items any further.
Upon
accepting your order, you are confirming you have received it in good
condition.
We
DO NOT offer delivery to any Off-Shore Islands, this includes Northern Ireland,
Jersey, Channel Islands etc.
There is a delivery charges for
certain postcodes below and the item will NOT be dispatched until correct
delivery charge has been paid if your postcode isn't in the list or not sure
please contact out customer service team.
To pay delivery charges, please
contact us through eBay message box.
ALL THE POST CODES WHICH ARE
MENTIONED BELOW WE WILL BE CHARGED AN ADDITIONAL £40 VIA PAYPAL.
** AB, DD, DG, KA, FK, TD, TR, PA, PH, IV, KW, KY **
**
Please contact us before purchasing from the above postcodes and we can supply
you with a delivery quote
Please provide an up to date contact mobile number after
making your purchase, failing to do so will delay the delivery of
your goods.
Please Note
Any losses All damaged goods
must be reported within 24 hours of receiving your delivery. Please thoroughly
inspect the goods before signing the papers and do not sign the delivery papers
if the goods have been damaged in any way, the company will not be responsible
for if the delivery is signed for and reported afterwards.
FEEDBACK
We absolutely value customer
feedback and want to make sure everything from selecting your product, to
paying, all the way down to using your product that you are 100% satisfied,
however if you have any issue with our product please contact us before leaving
any negative or neutral feedback and we will try our best to resolve your issue
within 24 hours, we work hard to keep our customers happy, however being humans
we cannot avoid human error, and we will make sure that we will resolve your
issue, if any!