Dormeo Octasmart Premium Deluxe Mattress
*** PLEASE NOTE THIS MATTRESS IS IN PERFECT CONDITION***
DESCRIPTION:
Breathable, supportive, supremely comfortable, and 100% recyclable, the Octasmart Premium Deluxe Mattress has it all. Using innovative technology and space-age design, the mattress is packed with revolutionary Octasprings® for tailored and responsive support. The comfort comes courtesy of the deep and cushioning layer of premium quality, bolstered by a layer of patented Ecocell foam. With the Octavent™ Air System helping to keep you at the perfect temperature for a deep and refreshing night’s sleep, your bed will become your favourite place in the home.
The Octasmart Premium Deluxe Mattress is for those who want to transform their sleep experience. With perfect levels of cushioning and support, combined with an outstanding onboard climate control system, a deep and indulgent sleep needn’t be a thing of the past.
Sleeping smart
The Octasmart Premium Deluxe Mattress uses the next step in sleep technology in the form of Octasprings®. While they're as strong, responsive, and adaptive as traditional pocket springs, they've been made from specially-engineered memory foam. Crafted into lattice-like coils, they are fully breathable, helping to keep the mattress fresh and the sleeper cool at night. The mattress has been designed to offer extra support to where it's needed most, so the Octasprings® have been arranged in five different smart zones, each with its own levels of firmness. By keeping the hips and shoulders supported, the spine can achieve its natural shape, helping to minimise back pain while taking the weight from pressure points, such as the knees, ankles, and elbows.
Keeping cool
The Octavent™ Air System has been developed to ensure the sleeper is kept at the perfect temperature throughout the night. The system acts like hundreds of tiny air pumps, drawing cool, dry air into the mattress and discharging air that's become warm and humid as the result of moisture and body temperature. As a result, the Octasmart Premium Deluxe Mattress is eight times more breathable than others and can reduce the temperature between the sheets by up to 3°C. Ideal for those who run hot at night.
Peerless comfort
To enhance its cloud-like comfort, the Octasmart Premium Deluxe Mattress uses open-cell memory foam to cushion and contour your whole body. This is supported by a layer of patented Ecocell® foam which offers consistent elasticity thanks to its three-dimensional cell structure. In addition, this mattress is wrapped in a smart performance cover, which sports hundreds of comfort pockets for that ‘sleeping on air’ feeling.
BENEFITS
· Octaspring® technology offers bespoke levels of support
· Individually-nested Octasprings® keep the spine in alignment
· Super-soft memory foam contours the body
· Smart performance cover enhances the levels of comfort
· Octavent™ Air System for optimal temperature regulation
· 100% recyclable at end of life
FEATURE:
· Octasprings®
· Ecocell® Foam Support Layer
· Memory Foam
· 19cm Depth
· Firmness: Soft
DETAILS
This mattress arrived with courier handling damage to the outer packaging only. Upon inspection, no marks or scuffs were found. It has been tidied and repackaged and, to our knowledge, has not been used.
The mattress has been sterilised and steam cleaned, and both the mattress and its components have passed our quality control checks. Please note that not all mattresses require cleaning, as many arrive brand new; these are simply inspected and repackaged.
The mattress will arrive fully sealed in protective polythene packaging, as you would expect when purchasing new.
All mattresses are delivered flat/open and are not rolled or vacuum-packed.
Any product with marks, scuffs, or damage will have clear photos uploaded showing any defects.
Please note: the 200-day trial and 10-year guarantee do not apply
**** If you are unsure, please contact us before purchasing****
Item condition
We understand your concern about cosmetic defects, and we would like to reassure you that all our products are new and have never been assembled. Please note that some items still might have cosmetic defects, such as chips, marks, scratches, or dents that occur during the manufacturing or shipping process. Please be advised that we do not keep photographic records or notes of any cosmetic defects. However, we can guarantee that most of our items do not have any noticeable defects. If any parts are missing or your item is faulty, we will replace the parts or collect the item and offer you a full refund. Rest assured, all items undergo thorough testing by our quality control team to ensure that any defects do not compromise the item’s structure or functionality. If you have any questions or require further information, feel free to reach out to us. Your satisfaction is essential to us, and we’re here to assist you.
Returns Policy
Please get in touch with us before opening any return requests.
We offer a 30-day hassle-free returns policy. If you’re not satisfied with your purchase, you can return the item in its original condition & packaging within 30 days for a full refund. Please note, return postage costs are not covered on non-faulty items. If the item has been assembled or shows significant wear, a deduction may apply to the refund for the returned item. Shop with confidence, and feel free to reach out to our dedicated customer support team for any assistance.
Any damage report after 24 hours will not be accepted.
Faulty or Damaged Items
We’re here to assist you if you’ve received a faulty item. We’ll promptly provide a replacement parts/item to resolve the issue or arrange a free collection and a full refund. We may request photos of the damage/fault for our Quality Control team to investigate further. Rest assured, we’ll do our best to ensure a seamless resolution and deliver the replacement if eligible. Your satisfaction is our priority, and we’re committed to providing top-notch customer service.
What’s covered?
While we make every effort to avoid them, errors can happen from time to time. Our guarantee covers you for any issues that could reasonably be said to have started with us – like foam that cracks, a faulty zip or significant dipping.
What’s not covered?
It’s normal for mattresses to show signs of use over the years, so we don’t consider ordinary wear and tear a fault under the guarantee. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.
Do I have to do anything to keep the guarantee valid?
We know it sounds like common sense, but obviously, you’ll need to use an appropriate base and bedding and make sure your mattress doesn’t get wet or exposed to the elements. Other than that, all you need to do is rotate your mattress 180° on its base regularly – once a month through the first 200 nights, then at least every six months for the rest of its life.
DELIVERY INFORMATION
Free delivery to most parts of UK. Please allow 7-10 days for delivery (mainland UK). We use a national carrier for quick deliveries throughout the United Kingdom; our couriers will deliver between the hours of 7 am to 9 pm.
Unfortunately, delivery times cannot be chosen – they are based on delivery routes. Please note we do not supply guaranteed delivery times, only estimates. Any delivery changes must be made within 48 hours before delivery is scheduled
Deliveries are made to the communal door of your property and couriers are not authorized to take items any further.
Upon accepting your order, you are confirming you have received it in good condition.
We DO NOT offer delivery to any Off-Shore Islands, this includes Northern Ireland, Jersey, Channel Islands etc.
There is a delivery charges for certain postcodes below and the item will NOT be dispatched until correct delivery charge has been paid if your postcode isn’t in the list or not sure please contact out customer service team.
To pay delivery charges, please contact us through eBay message box.
ALL THE POST CODES WHICH ARE MENTIONED BELOW WE WILL BE CHARGED AN ADDITIONAL £40 VIA PAYPAL.
** AB, DD, DG, KA, FK, TD, TR, PA, PH, IV, KW, KY **
** Please contact us before purchasing from the above postcodes and we can supply you with a delivery quote
Please provide an up to date contact mobile number after making your purchase, failing to do so will delay the delivery of your goods.
Please Note
Any losses All damaged goods must be reported within 24 hours of receiving your delivery. Please thoroughly inspect the goods before signing the papers and do not sign the delivery papers if the goods have been damaged in any way, the company will not be responsible for if the delivery is signed for and reported afterwards.
FEEDBACK
We absolutely value customer feedback and want to make sure everything from selecting your product, to paying, all the way down to using your product that you are 100% satisfied, however if you have any issue with our product please contact us before leaving any negative or neutral feedback and we will try our best to resolve your issue within 24 hours, we work hard to keep our customers happy, however being humans we cannot avoid human error, and we will make sure that we will resolve your issue, if any!