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*** PLEASE NOTE THIS MATTRESS IS IN PERFECT CONDITION***

DESCRIPTION

Sleepeezee is one of the UK’s most famous mattress manufacturers, so you know that a mattress from Sleepeezee is guaranteed to give you a great night’s rest. The Sleepeezee Diamond Ortho 1000 Mattress is designed for those who like a firmer, more supportive mattress, and has a medium firm feel. The 1000 springs are encased in individual pockets and respond independently to movement, preventing roll together and ensuring both partners get a great night’s sleep.

Sleepeezee’s Royal Warrant is a mark of recognition awarded to those who have supplied goods or services to the Royal household. While we can’t be sure that the Royal Family actually sleeps on Sleepeezee mattresses, we can be sure that a company with the Royal Warrant excels in quality, service, and the highest standards of excellence. The Sleepeezee Diamond Ortho 1000 Mattress is a continuation of that excellence, providing everyone, from the Royal Household to the average semi-detached, a peaceful and comfortable night’s sleep on a premium quality mattress.

Crafted in the UK by Royal Warrant

A great deal of care and dedication goes into the construction of each Diamond Ortho Mattress. Sleepeezee holds a Royal Warrant, meaning it has an unquestionable reputation for excellence.

Turn and turn again

Whereas some pocket sprung mattresses are single sided, the Diamond Ortho Mattress is double sided and can be flipped and turned to extend its lifespan, but with no compromise on comfort. To make this easier, turning handles are attached to the sides, making turning quick and easy.

Cool comfort all night long

Chrome air vents allow cool air to circulate in between the 1000 individual pocket springs, keeping you cooler and more comfortable all night long. The hypoallergenic and Damask cover construction minimises mites or irritants, making this an ideal choice for those with respiratory issues.

BENEFITS

Turnable, double-sided construction extends the life with convenient turning handles on the sides
Pocket springs mounted in separate cotton pockets to create sleeping zones with no roll-together
Crafted in the UK by a name you can trust
Damask cover and hypoallergenic construction makes it ideal for asthmatics and allergy sufferers

FEATURES

· 1000 Pocket Springs

· Soft White Fibres

· 24cm Depth

· Damask Cover

· Orthopaedic Support

· Firmness: Medium Firm

DETAILS

This mattress arrived with courier handling damage to the outer packaging only. Upon inspection, no marks or scuffs were found. It has been tidied and repackaged and, to our knowledge, has not been used.

The mattress has been sterilised and steam cleaned, and both the mattress and its components have passed our quality control checks. Please note that not all mattresses require cleaning, as many arrive brand new; these are simply inspected and repackaged.

The mattress will arrive fully sealed in protective polythene packaging, as you would expect when purchasing new. All mattresses are delivered flat/open and are not rolled or vacuum-packed.

Any product with marks, scuffs, or damage will have clear photos uploaded showing any defects.

Please note: the 200-day trial and 10-year guarantee do not apply

 **** If you are unsure, please contact us before purchasing****

Item condition

We understand your concern about cosmetic defects, and we would like to reassure you that all our products are new and have never been assembled. Please note that some items still might have cosmetic defects, such as chips, marks, scratches, or dents that occur during the manufacturing or shipping process. Please be advised that we do not keep photographic records or notes of any cosmetic defects. However, we can guarantee that most of our items do not have any noticeable defects. If any parts are missing or your item is faulty, we will replace the parts or collect the item and offer you a full refund. Rest assured, all items undergo thorough testing by our quality control team to ensure that any defects do not compromise the item's structure or functionality. If you have any questions or require further information, feel free to reach out to us. Your satisfaction is essential to us, and we're here to assist you.

Returns Policy

Please get in touch with us before opening any return requests.

We offer a 30-day hassle-free returns policy. If you're not satisfied with your purchase, you can return the item in its original condition & packaging within 30 days for a full refund. Please note, return postage costs are not covered on non-faulty items. If the item has been assembled or shows significant wear, a deduction may apply to the refund for the returned item. Shop with confidence, and feel free to reach out to our dedicated customer support team for any assistance.

Any damage report after 24 hours will not be accepted.

Faulty or Damaged Items

We're here to assist you if you've received a faulty item. We'll promptly provide a replacement parts/item to resolve the issue or arrange a free collection and a full refund. We may request photos of the damage/fault for our Quality Control team to investigate further. Rest assured, we'll do our best to ensure a seamless resolution and deliver the replacement if eligible. Your satisfaction is our priority, and we're committed to providing top-notch customer service.

What's covered?

While we make every effort to avoid them, errors can happen from time to time. Our guarantee covers you for any issues that could reasonably be said to have started with us - like foam that cracks, a faulty zip or significant dipping.

What's not covered?

It’s normal for mattresses to show signs of use over the years, so we don’t consider ordinary wear and tear a fault under the guarantee. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.

Do I have to do anything to keep the guarantee valid?

We know it sounds like common sense, but obviously, you’ll need to use an appropriate base and bedding, and make sure your mattress doesn’t get wet or exposed to the elements. Other than that, all you need to do is rotate your mattress 180° on its base regularly - once a month through the first 200 nights, then at least every six months for the rest of its life.

DELIVERY INFORMATION

Free delivery to most parts of UK. Please allow 7-10 days for delivery (mainland UK). We use a national carrier for quick deliveries throughout the United Kingdom; our couriers will deliver between the hours of 7 am to 9 pm.

Unfortunately, delivery times cannot be chosen - they are based on delivery routes. Please note we do not supply guaranteed delivery times, only estimates. Any delivery changes must be made within 48 hours before delivery is scheduled

Deliveries are made to the communal door of your property and couriers are not authorized to take items any further.

Upon accepting your order, you are confirming you have received it in good condition.

We DO NOT offer delivery to any Off-Shore Islands, this includes Northern Ireland, Jersey, Channel Islands etc.

There is a delivery charges for certain postcodes below and the item will NOT be dispatched until correct delivery charge has been paid if your postcode isn't in the list or not sure please contact out customer service team.

To pay delivery charges, please contact us through eBay message box.

ALL THE POST CODES WHICH ARE MENTIONED BELOW WE WILL BE CHARGED AN ADDITIONAL £40 VIA PAYPAL.

** AB, DD, DG, KA, FK, TD, TR, PA, PH, IV, KW, KY **

** Please contact us before purchasing from the above postcodes and we can supply you with a delivery quote

Please provide an up to date contact mobile number after making your purchase, failing to do so will delay the delivery of your goods.

Please Note

Any losses All damaged goods must be reported within 24 hours of receiving your delivery. Please thoroughly inspect the goods before signing the papers and do not sign the delivery papers if the goods have been damaged in any way, the company will not be responsible for if the delivery is signed for and reported afterwards.

FEEDBACK

We absolutely value customer feedback and want to make sure everything from selecting your product, to paying, all the way down to using your product that you are 100% satisfied, however if you have any issue with our product please contact us before leaving any negative or neutral feedback and we will try our best to resolve your issue within 24 hours, we work hard to keep our customers happy, however being humans we cannot avoid human error, and we will make sure that we will resolve your issue, if any!