After shampooing, dry your hair with a towel. (Do not use conditioner or treatment.)
Step 2: Apply Step 1 Cream (1S, 1N, 1H, 1EX)
Apply Solution 1, suitable for your hair type, evenly from a distance of 1–2 cm from the scalp.
Processing Time: Leave on while checking the condition of your hair.
EX/H: 10–20 minutes
N/S: 10–15 minutes
Tip: Every 5 minutes, pull a single strand of hair to check for elasticity (Knot Test).
Step 3: Rinse & Dry
Rinse thoroughly with lukewarm water, then dry completely with a hairdryer.
Step 4: Ironing (The Magic Step)
Using a hair straightener, straighten the hair in small sections at a temperature of 180°C (140–160°C for damaged hair). The straight shape is determined during this process.
Step 5: Apply Step 2 Neutralizer
Apply the neutralizer (No. 2) and leave it on for 2 to 3 minutes. (The key point is not to leave it on for too long.)
Step 6: Final Rinse
Rinse lightly with water, then finish with a treatment.
1EX : Very Resistant / Coarse Hair
1H : Resistant to Natural Hair
1N : Natural to Sensitized Hair
1S : Highly Sensitized / Damaged Hair
[Hair Type & Damage Level Chart]
Hair Type
Damage Level
0 (No Damage) / 1 (Mild)
2 (Moderate Damage)
3 (Severe Damage)
4 (Extremely Damaged)
Stiff Hair
Strong Curls
EX or H
H or N
N or S
Treatment Not Recommended
Mild Curls
EX or H
H or N
N or S
Treatment Not Recommended
Normal Hair
Strong Curls
EX or H
H or N
N or S
Treatment Not Recommended
Mild Curls
H or N
H or N
N or S
Treatment Not Recommended
Soft Hair
Strong Curls
H or N
H or N
S
Treatment Not Recommended
Mild Curls
H or N
H or N
S
Treatment Not Recommended
Processing Time
Approx. 10–15 min
Approx. 10–15 min
N: 10–15 min / S: 5–10 min
-
SHIPPING
For safety and fast delivery, Your specific address and Phone number are required.
Your delivery address cannot be changed after payment has been made.
CUSTOMS
1. Customs Tax
According to eBay Policy, Customs Tax / Duty / VAT are under Buyer?s responsibility.
If your local customs charge for the customs Tax / Duty / VAT / Brokerage Fees / Handling Fees, buyer will have to pay for it.
So before purchasing, please check your local customs policy.
We will try our best to help the Tax or Duty issue according to your request.
Due to the custom Tax or Duty, if you reject the package, have to pay for the shipping cost and 10% (of total price) restock fee.
2. In Holding in your local customs
If your package is held in your local customs, you have to contact your local customs
and Shipping company/Post Office.
If you need the document to clear the customs, please contact us via eBay message and we will provide any documents after checking with our courier.
If the package returned due to refusal of pay customs tax or unsuccessful delivery (e.g. insufficient address information, no such receiver, etc),
you have to pay for all Shipping cost and 10% of total price.
RETURN POLICY
Any issue to return, You can return it to us within 30 Days receipt of your item,
Before returning, please contact us immediately via eBay message
so that Our customer service team will gladly contact you for further arrangement upon your request.
Refund is applicable according to below condition 1,2
1. In case of below conditions,
In refunding, shipping cost will be deducted.
1) ALL accessories must be unused; ALL accessory packages must be unopened.
2) ALL items must be intact and undamaged (except for defects in manufacturing).
3) Items must be in good conditions with all original accessories, manuals, and packing materials.
2. In case of below conditions,
In refunding, an restock fee of the item price plus shipping cost will be deducted
1) Some accessories were used; ALL accessories in the package were be opened.
2) Some items were damaged (except for defects in manufacturing).
-Any missing parts or damaged items will result in rejection on the return.
In case of any defectives found, only defects in manufacturing are accepted as the reason of return.
-After We receive the return product, Refund will be done.
CONTACT
If you want to adjust the product price when reporting to customs, please contact us.
If you have any questions at any time, please ask :)