Welcome to GreenTek Solutions, LLC
Microsoft Surface Pro 7+ i7-1165G7 16GB RAM 256GB SSD 12.3" Model 1960 w/ Charge
We offer a 30 day satisfaction guaranteed warranty on all the items listed in our eBay Store. If for some reason you're not happy with your purchase, please don't hesitate to contact us and we will try our best to fix it.
What's in the box?
Important notes
Technical specifications
R2v3 Condition & Functionality Details
Data sanitization status
Non-data device
Evaluated as not containing data
Sanitized through physical destruction of data or device
Sanitized with software
Cosmetic description
Cosmetic blemishes are consistent with wear, including multiple dents, discoloration, and light to heavy scratches
Damage to latches, hinges, keyboards, etc.
Some parts, panels, bezels, or covers may be missing
Description of product functionality
A subset of the primary functions of the device that an ordinary user of the device expects to function are verified working through manual or software tests
Hardware required for key functions to be tested may have been removed after testing (e.g. Hard Drive)
May be missing components or parts not essential to key functions
Secondary functions may not be tested or working
May not include Focus Materials (e.g. Battery) that are not working or not tested
All missing components or parts will be listed for each item
Our categories
👥 About us
Welcome to GreenTek Solutions' official eBay store! We specialize in quality refurbished electronics, IT equipment, and components at competitive prices. From laptops and desktops to servers, networking gear, and mobile devices, all items are tested, securely wiped, and ready to power your next project.
We're a certified IT asset disposition (ITAD) company committed to sustainability and responsible recycling. By choosing our products, you're not only saving money, you're also helping reduce electronic waste and extend the life of valuable tech.
Shop with confidence. All items come with fast shipping and excellent customer service.
💳 Payment Policy
- We accept PayPal and all major credit cards: Visa, MasterCard, American Express, and Discover.
- Immediate payment is required at checkout for all listings.
- Orders will be processed and shipped on the same or next business day after full payment is received and cleared.
- Please ensure your payment and shipping information is correct prior to completing checkout.
- Sales tax will be applied where required by law.
- If payment is not received within 3 days, your order may be canceled and the item relisted.
📦 Shipping Information – Please Read Before Purchase
- Shipping rates apply to the 48 contiguous U.S. states only. Buyers in Alaska, Hawaii, Puerto Rico, APO/FPO addresses, and P.O. Boxes, please contact us prior to purchase for a shipping quote.
- Freight shipping available for large or bulk items, message us for a custom quote.
- Orders ship via UPS, FedEx, or USPS. Tracking will be uploaded to eBay and emailed automatically once your item ships.
- Orders are processed within 1–2 business days after payment is received. We ship Monday–Friday, 8:00 AM – 5:00 PM CST. No shipments on weekends or holidays.
- Estimated ground delivery time: 3–7 business days from ship date.
- Please ensure your PayPal shipping address is confirmed and accurate. We can only ship to verified addresses.
🌍 International Buyers: Import duties, taxes, and customs charges are not included in the item price or shipping cost. These fees are the buyer's responsibility. Please check with your country's customs office for more information prior to purchase.
🔁 Return Policy – Please Read Before Purchase
We strive to provide quality products and accurate listings. Please review the return policy below to understand your rights and responsibilities when making a purchase:
Items Sold "AS-IS"
- "AS-IS" items are sold without warranty and are non-refundable and non-returnable.
- No exchanges or replacements are offered unless clearly stated.
Items with Warranty
- Most items come with a 30-day warranty, unless stated otherwise in the listing.
- Any issue must be reported within the warranty period to be eligible for replacement or refund.
- Items must be returned in the same condition they were received and include all accessories, labels, and packaging.
Defective or Damaged Items
- If your item arrives damaged or not working, please contact us within 7 days of delivery.
- We will issue a Return Merchandise Authorization (RMA) number. Items returned without an RMA will not be accepted.
- Once an RMA is issued, you have 3 business days to ship the item and provide tracking.
- We will replace the item or issue a refund if a replacement is not available.
Important Notes
- Shipping charges are non-refundable.
- Buyer is responsible for all return shipping costs unless the return is due to our error.
- Items damaged in return transit due to improper packaging will not qualify for refund or exchange.
- Products with tampered, removed, or broken warranty/security labels will have their warranties voided.
We take pride in customer satisfaction, if you have any concerns or questions, please contact us through eBay before opening a return request. We're here to help!
📄 Terms of Sale
- All sales are final once processed.
- Payment is due within 3 days of purchase, unless prior arrangements have been approved.
- Orders will only ship after full payment has cleared.
- We accept PayPal from buyers with a confirmed shipping address.
- All products are sold as used, unless explicitly stated otherwise in the listing.
- Texas residents and local pickup customers will be charged 8.25% sales tax, unless a valid resale certificate is provided in advance.
- Sales tax may be collected automatically in other states per eBay marketplace tax laws.
- We do not undervalue invoices or alter customs declarations. All international orders will be accurately declared as commercial merchandise.
- GreenTek Solutions reserves the right to cancel any order at our discretion due to payment issues, buyer ineligibility, or listing errors.
🛡️ Warranty Policy
At GreenTek Solutions, we stand behind the products we sell and strive to ensure a positive experience with every order.
Standard Warranty Coverage
- Most items include a 30-day hardware warranty unless otherwise stated in the listing.
- The warranty covers hardware defects only. It does not cover software issues, compatibility problems, accidental damage, or misuse.
- If a product is found to be defective within the warranty period, we will offer a replacement or refund, at our discretion.
*GreenTek Solutions LLC is not an authorized reseller, distributor, or refurbisher or service center of Microsoft products, and is not making that claim. Please contact Microsoft for a complete list of authorized distributors. All trademarks, service marks, trade names, product names, and logos appearing on this site are the property of their respective owners. Any rights not expressly granted herein are reserved.
