Our Open Box items are purely to verify contents and functionality. Any products that are factory sealed we do not open.
All items that are new or open box may have damaged boxes, ripped boxes, or missing boxes; however, the product is not damaged and is new. Please review photos in advance if you are concerned about the box.
Thank you for Shopping at The Big Box Outlet!! We know you have choices, we work hard to keep our prices low and our products high quality.
New -
Our Open Box items are purely to verify contents and functionality. Any products that are factory sealed we do not open.
All items that are new or open box may have damaged boxes, ripped boxes, or missing boxes; however, the product is not damaged and is new. Please review photos in advance if you are concerned about the box.
If the item was shipped for free there is a 20% restocking fee to recover the original shipping cost that was incurred to ship to you.
If we find any unethical buy and return behaviors such as swapping broken items for good items and then returning the item, you will be reported and banned from the store in addition to a restock fee.
Products returned for any reason other than Dead on Arrival (DOA) or as defective must be in resalable condition, complete and unused, and the outer seal must not have been opened or re-taped. Product boxes that have been opened or re-taped are not eligible for return and will be refused. As you can imagine, we are unable to resell new products that have been opened. Do not open the product box or break the outer seal if you are unsure if the product will meet your specifications. Product boxes that have been opened or re-taped are not eligible for return and will be refused.