Terms and
Conditions for Customers – Sales of New and Used Items on eBay
By
purchasing any item from our eBay store, you (“Buyer”) agree to the following
Terms and Conditions. These terms apply to both new and used items
listed in our store unless otherwise stated.
1.
Product Condition
- New Items are brand new, unused, and
unopened in original manufacturer packaging (unless specified otherwise).
- Used Items are pre-owned and sold in
the condition described, following grading system:
- Like New, Very Good, Good, Acceptable,
or For Parts / Not Working
- Each listing includes
detailed descriptions and actual photos (for used items).
- The item may have some signs of cosmetic
wear but is fully functional.
- Please read each listing
carefully to understand what is included.
2. Device
Functionality & Data Wipe (Used Items Only)
- All used electronics are fully
tested (unless listed “For Parts / Not Working”).
- Used gadgets are factory
reset, data-wiped, and checked for basic functionality.
- Devices are free of any previous
owner accounts (e.g., iCloud, Google) unless stated otherwise.
3.
Compatibility & Activation
- Devices marked as carrier-locked or unlocked will
be clearly indicated in the listing.
4.
Payments
- Payments must be made
through eBay’s managed payments system (includes PayPal,
credit/debit cards, Apple Pay, etc.).
- Prices include applicable sales
tax (as required by law) and eBay fees.
5.
Shipping Policy
- Orders ship within [1–3]
business days after payment confirmation.
- All shipments include tracking
information.
- We only ship to the address
provided at checkout — no address changes after
purchase..
6.
Returns and Refunds
We offer a
return window of [14 days] for eligible items unless stated
otherwise.
Restocking
Fee for Buyer-Initiated Returns
If you
return an item due to:
- Order placed by mistake
- Change of mind
- Incorrect address provided by
buyer
A 15%
restocking fee will be deducted from your refund.
Additional
Notes:
- Buyer is responsible for return
shipping in these cases.
- Refunds are issued after item
inspection and confirmation of return eligibility.
7.
Reporting Issues
If your item
is defective, not as described, or damaged in
transit:
- Contact us via eBay
Messages within 3 business days of delivery.
- Please do not open a return
request or leave negative feedback before reaching out — we are happy to
assist.
8.
Feedback Policy
- We aim for 5-star
customer satisfaction.
- If you’re happy with your
purchase, we appreciate your positive feedback.
- If there is an issue,
please contact us first — we are committed to resolving
problems quickly and professionally.
9.
Disclaimer of Liability
- Loss of personal data after
sale
- Software incompatibility
- Buyer misuse or improper setup
10.
Changes to Terms
- We reserve the right to update
or modify these Terms and Conditions at any time.
- The version in effect at the
time of your purchase will apply.
11.
Contact Us
For any
questions, order issues, or support, please contact us through eBay
Messages.
We typically respond within 24 hours (business days only).