eufy Security HomeBase S380 (HomeBase 3) with Smart Display E10, eufy Edge Security Center, Local Expandable Storage up to 16TB, Product Compatibility, 2.4 GHz Wi-Fi, No Monthly Fee

eufy E10
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eufy smart display
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One-Touch Emergency Alert

With a dedicated physical button, quickly trigger an emergency alarm with a single press for immediate response.

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One-Click Arm and Disarm

Heading out or coming home? Arm or disarm your system in seconds with just a single click.

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2.4G/5GHz Wi-Fi6 Compatibility

Experience faster speeds, greater stability, and enhanced connectivity with full Wi-Fi 6 support.

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No Ads, No Monthly Fee*

Access all features without hidden costs or interruptions—just seamless security, all the time.

 


Product Details

  • Effortless Recognition, Every Time: BionicMind Empowers your home security with 99.9% facial recognition accuracy, ensuring a welcoming experience for friends and family while keeping unwelcome visitors at bay with smart AI tracking.

  • Seamless Security Ecosystem: Enjoy the convenience of monitoring your entire home with a unified system, as HomeBase 3 connects all compatible eufy Security devices through the intuitive eufy Security app, featuring Expandable Local Storage, No Monthly Fee.

  • Uncompromised Privacy Protection: Rest easy knowing personal data is shielded with dual-layered AES-128 and RSA-1024 encryption, accessible only by the user for ultimate privacy, bolstered by the intelligence of BionicMind.

  • Proactive Intruder Deterrence: Stay ahead of security breaches with HomeBase 3's 100dB alarm siren, automatically triggered by AI tracking motion detection from connected eufy Security devices for an immediate response.

  • Smart Storage without the Fees: Save on additional costs with 16GB of inbuilt storage, Expandable Local Storage, No Monthly Fee, to a massive 16TB, ensuring ample space for all security footage with zero monthly fees.

FAQ

Q: What devices does eufy Smart Display support?
The eufy Smart Display E10 supports most eufy outdoor cameras, indoor cameras, video doorbells, and smart locks. For a detailed list, please refer to the User Guide (PDF) in the "Product guides and documents" section below.

Q: Is eufy Smart Display E10 compatible with third-party devices?
eufy Smart Display E10 currently does not support compatibility with third-party devices and only allows control and management of 

eufy Security products.

Q: Why does eufy Smart Display E10 need to support local storage expansion?
eufy Smart Display E10 proactively backs up event videos and playback recordings from the internal storage of 

the HomeBase or cameras to local storage, enabling ultra-fast playback of historical videos.

Q: Can Smart Display E10 be managed on the eufy app?
It's not currently supported. Future software updates will add support through the eufy app.

Q: Are the wall-mount bracket and the charging dock included?
Yes.

Q: Is HomeBase 3 compatible with other eufy Security products?
HomeBase 3 works with eufyCam models, eufy Battery Doorbells, eufy Sensors, Indoor Cam, Outdoor Cam and Floodlight Cam 2K Pro. SoloCam and other Floodlight models will be compatible in late August.

Q: What kind of hard drive can I use to expand the storage of HomeBase 3?
Any 5V 2.5" storage drive (HDD or SSD) with a SATA interface.
Note: 12V storage drives are not supported.

Q: Does Homebase 3 support 24/7 recording?
Only compatible eufy wired IndoorCam and OutdoorCam connected to Homebase 3 support 24/7 recording.

Q: What are the two USB ports on the back of HomeBase used for?
They have three functions:
1. To charge your camera. The USB 1 port (blue) is recommended for quick charging.
2. To use a USB flash drive for video backup.
3. To allow function expansions in the future.

Q: Why doesn't the hard drive work?
1.Slow to read the data. Wait 2 minutes after installing hard drive to turn on HomeBase 3
2.Read certain data formats only. Hard drive need to be formatted by HomeBase 3 first
3.If hard drive is old, too hot, it could be un-readable

  • All products will be checked carefully and packed in good condition before shipping.
  • Item will be shipped within 3 business day after the payment has been received. -- If you buy more than 3 items and your shipping address is in PUERTO RICO, Please kindly request the total invoice before making the payment or we may ask extra payment before sending your order. Because USPS charge more shipping fees for boxes to Puerto Rico.

Shipping Service Delivery Time Delivery Weight Range
First Class 3-7 Business Days <1lbs
Priority Mail 2-5 Business Days 1lbs<*<4lbs
Fedex Ground 3-7 Business Days >4lbs
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  • 30-day money-back guarantee for any reason.
    For 30 days after the date of purchase, return your undamaged eufy product and receive a full refund for ANY reason.
  • 12-24 months warranty for quality-related issues(see as description).
  • For purchases under warranty, we take care of all quality-related issues with a REPLACEMENT. Reminder: Be sure to use your product as directed.
  • Free user support
    Not sure how to get your eufy product to work properly, Contact our world-class, friendly support team for quick solutions.
  • Limitations
    • Our returns and exchange service is limited to all purchases made from eufy_official_store. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of eufy products is prohibited.)
    • Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.
    • If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
  • Friendly reminder
  • When contacting us for help, be sure to have your eufy product handy for troubleshooting!
    In the event our exchange policy changes, we'll be sure to update this page.
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    Email: send us message via eBay
  • Traditional accessories market has been all about price. That is, cheaper, cheaper and even cheaper...
  • At Anker we take a different approach to the market. We do not play the cheapest game. Instead, we partner with top-notch manufacturers, use best parts, perform stringent quality control, all to deliver real long-lasting products to our customers, while still at a great price.
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  • Please notice that our guaranteed warranty is valid only for the products purchased through our authorized reseller. Any products sold by eufy could get our promised service:
    • 30-Day Money-Back Guarantee for Any Reason.
    • We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including return shipping costs.
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