eufy Security Video Doorbell S330 & HomeBase S380 (HomeBase 3)

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Dual Cameras, Double Security


2 cameras are better than 1 for front-door package protection. Enhance your security with a smart battery doorbell.

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Delivery Guard Protects Packages

Our exclusive Delivery Guard notifies you when your delivery arrives so you can monitor it.

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Auto-Monitors Your Packages

Auto-response alerts tell porch pirates approaching your package to back off.

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Get Pick-Up Reminders

Never abandon a package again with pick-up reminders on your schedule.

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Works with Alexa and the Google Assistant

Pair Video Doorbell Dual with Alexa and the Google Assistant to link up with your smart home.

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Set Up in 5 Minutes

No need to call a professional. All you need is 5 minutes, a power drill, and a screwdriver.


Dual Cameras, Double Security

2 cameras are better than 1 for front-door package protection. Enhance your security with a smart battery doorbell.


Local Security, No Subscription

You'll have access to EVERY feature, and your data remains safe with local storage.


See Detailed 2K HD

Know with certainty who's at your door with 2K HD.


Get Accurate Alerts with Dual Detection

With accurate Dual Motion Detection, false alarms are reduced by 95%.


Greet Guests From Anywhere

Say "hello" or give instructions to couriers no matter where you are with two-way audio.


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Expand Your Local* Storage

Store videos on HomeBase 3 with up to 16TB of expandable storage on a portable hard drive.

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Centralized Security

Manage your entire security ecosystem from one central location with HomeBase 3.


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Filter False Alarms**

No more alerts about family members coming home—you decide which notification matters.

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Get Daily Security Briefings

Receive a customized security report on your schedule with BionicMind.

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Understand in a Glance

Get in-depth knowledge of your security in seconds with categorized events.

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Motion-Triggered Alarm**

HomeBase 3 can ward off unwelcome guests using an integrated 100 dB alarm** siren.


Product Details
  • Dual Cam Technology：The view offered by ordinary cameras is just too limited to provide complete protection. With a low-angle camera, blindspots are eliminated and your doorstep is in full view.
  • Dual Motion Detection：The advanced PIR and radar motion sensors are able to distinguish both near and far subjects and reduce 95% of false alarms.
  • 2K with HDR：2K HD surveillance ensures visitors can be identified from the details. And thanks to high dynamic range, visitors who are backlit by the sun can be seen in perfect color and clarity.
  • Expandable Local Storage, No Monthly Fee: Protect your home and your wallet. Save recordings locally* with no ongoing costs. 16GB of storage built-in and expandable up to 16TB.*Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.The operating system will occupy a portion of the built-in storage capacity
  • Unified Security: The power of BionicMind allows you to use all your eufy Security devices together, integrated with the eufy Security app. HomeBase 3 is compatible with most eufy Security devices, and will be compatible with all eufy Security devices before Q1 2023. Please see the FAQ for more details.

Q&A

1. Does Video Doorbell Dual support Apple HomeKit?
No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.

2. Can I add my other eufy devices to Video Doorbell Dual's HomeBase directly?
Yes, you can add eufyCams and other eufy Video Doorbells that require HomeBase support to Video Doorbell Dual's HomeBase.

3. What is the difference between Dual Motion Detection and Single Motion Detection?
Other doorbells only have one sensor, radar or passive infrared (PIR) for object detection. Video Doorbell Dual includes both sensors to take advantage of heat and wound wave sensing, reducing false alarms by 95%.

4. How does Facial Recognition work?
When the AI sees a face, it uses algorithms to recognize the person as someone you have told it to remember. If recognized, you'll get a notification of who's at your door before you check the video.

5. How can I bind it with HomeBase 3?
Make sure both HomeBase 3 and eufy Video Doorbell S330 are updated to the latest version: Go to General → About Device → Check for Firmware Update, then tap Update.

6. Is HomeBase 3 compatible with other eufy Security products?
HomeBase 3 works with eufyCam models, eufy Battery Doorbells, eufy Sensors, Indoor Cam, Outdoor Cam and Floodlight Cam 2K Pro. SoloCam and other Floodlight models will be compatible in late August.

7. What kind of hard drive can I use to expand the storage of HomeBase 3?
Any 5V 2.5" storage drive (HDD or SSD) with a SATA interface.
Note: 12V storage drives are not supported.

8. Does Homebase 3 support 24/7 recording?
Only compatible eufy wired IndoorCam and OutdoorCam connected to Homebase 3 support 24/7 recording.

9. What are the two USB ports on the back of HomeBase used for?
They have three functions:
1. To charge your camera. The USB 1 port (blue) is recommended for quick charging.
2. To use a USB flash drive for video backup.
3. To allow function expansions in the future.

10. Why doesn't the hard drive work?
1.Slow to read the data. Wait 2 minutes after installing hard drive to turn on HomeBase 3
2.Read certain data formats only. Hard drive need to be formatted by HomeBase 3 first
3.If hard drive is old, too hot, it could be un-readable


  • All products will be checked carefully and packed in good condition before shipping.
  • Item will be shipped within 3 business day after the payment has been received. -- If you buy more than 3 items and your shipping address is in PUERTO RICO, Please kindly request the total invoice before making the payment or we may ask extra payment before sending your order. Because USPS charge more shipping fees for boxes to Puerto Rico.

Shipping Service Delivery Time Delivery Weight Range
First Class 3-7 Business Days <1lbs
Priority Mail 2-5 Business Days 1lbs<*<4lbs
Fedex Ground 3-7 Business Days >4lbs
  • We gladly accept payment methods eBay approved.
  • Please make sure to submit the eBay item number with your payment. If you have any special requirements or requests, please contact via eBay message.
  • 30-day money-back guarantee for any reason.
    For 30 days after the date of purchase, return your undamaged eufy product and receive a full refund for ANY reason.
  • 12-24 months warranty for quality-related issues(see as description).
  • For purchases under warranty, we take care of all quality-related issues with a REPLACEMENT. Reminder: Be sure to use your product as directed.
  • Free user support
    Not sure how to get your eufy product to work properly, Contact our world-class, friendly support team for quick solutions.
  • Limitations
    • Our returns and exchange service is limited to all purchases made from eufy_official_store. If you purchased through a different retailer, please contact them directly. (Unauthorized reselling of eufy products is prohibited.)
    • Warranty-related shipping costs can only be covered in the country of purchase. If the product is taken outside the country of purchase, any shipping costs will be the buyer's responsibility. Alternatively, we can offer a 50% refund of the item's purchase price without the need to return.
    • If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.
  • Friendly reminder
  • When contacting us for help, be sure to have your eufy product handy for troubleshooting!
    In the event our exchange policy changes, we'll be sure to update this page.
  • Contact us
    Email: send us message via eBay
  • Traditional accessories market has been all about price. That is, cheaper, cheaper and even cheaper...
  • At Anker we take a different approach to the market. We do not play the cheapest game. Instead, we partner with top-notch manufacturers, use best parts, perform stringent quality control, all to deliver real long-lasting products to our customers, while still at a great price.
  • On top of the high quality, we also stand behind our products to provide great service. Our products may fail 1 in 1000, but our service will not. All together, we strive to provide the best products and an amazing online shopping experience to every customer.
  • Please notice that our guaranteed warranty is valid only for the products purchased through our authorized reseller. Any products sold by eufy could get our promised service:
    • 30-Day Money-Back Guarantee for Any Reason.
    • We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including return shipping costs.
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