Shipping
- Free & Fast Shipping - We
offer free shipping to most of the USA with a normal delivery time of 3-7
days. However, due to the current situation, additional delivery time (up
to 3 weeks) may be required for some items.
- Alternative Carriers - We may
use alternative carriers (e.g. USPS, FedEx, UPS, etc.) to ensure your
package arrives safely and on time. Due to the use of multiple carriers,
we are not always able to provide a tracking number automatically.
- Handling Time - Orders are
processed and shipped within 1-2 business days of receiving cleared
payment.
- Shipping Restrictions -
Shipping to Alaska, Hawaii, Puerto Rico, Guam, and other US territories are
not supported. Please contact us before ordering if there is a question
about shipping location, or your order can be refunded/cancelled.
- State Restrictions - There may
be restrictions based on your state of purchase. For example, certain
items may not be shipped to California due to state regulations.
- Contact for Tracking Updates -
If you require tracking updates or have any concerns about the delivery of
your order, please feel free to contact us, and we will be happy to assist
you.
Returns
- 30-Day Hassle-Free Returns - We
want you to be completely satisfied with your purchase. If you are not,
you can return the item within 30 days of receiving it for a full refund
or exchange.
- Easy Return Process - To start
a return, simply contact us and we will provide you with detailed
instructions on return process. If
there are no defects on the item purchased then you would be responsible
for return shipping.
- Restocking Fee - There are no
restocking fees for returns. However, the buyer is responsible for return
shipping costs if the return is not due to a seller's error.
- Refund Processing Time -
Refunds will be processed within 5 business days of receiving the returned
item in its original condition.
Payment
We
accept all major credit cards, and PayPal for your convenience. Your payment
information is secure and encrypted to ensure a safe and seamless transaction.
Please complete your payment within 3 days of purchase to avoid any delays in
shipping.
Feedback
Your
feedback is extremely important to us. We strive to provide the best products
and customer service possible. If you are satisfied with your purchase, please
take a moment to leave us a positive review. If you have any concerns or issues
with your order, please contact us before leaving negative feedback. We are
committed to resolving any problems and ensuring your satisfaction.
Contact
Us
If
you have any questions or concerns, please feel free to out to our customer
support team. You can contact us through the eBay messaging system. We are
available Monday to Friday, 9:00 am to 5:00 pm MST, and we will do our best to
respond to your inquiry within 24 hours.