We accept Payoneer or PayPal and all major credit cards. Payments sent via Paypal may require verification to protect against unauthorized transactions. International payments can be sent via Paypal. International orders may be subject to duty fees, import charges and VAT charges. Please check with the customs department in your country for an accurate import fee quote.
Please make sure that your contact information such as your contact phone number and email address are up to date. We ship your packages via Standard Shipping. If you want to use other Logistics company. Please message us or call our office and we will do our best to assist you.
We do not perform address changes on existing orders. Please contact our office for possible options if the wrong address has been submitted. Expedited shipping is available. For more information and for shipping options please contact our customer center, one of our agents will be happy to help. We process orders within 24 hours from when your payment has been cleared.
We are proud to offer a Free 30 day return or exchange policy. We will offer a full refund or exchange for qualifying items returned within 30 days of the delivery date. All returns must be pre-authorized through our Customer Service Department, and must be sent back to us in exactly the same condition as you received it. All items must be new and in original boxes. In order to be eligible for return, all internal packing materials, instruction manuals, BLANK warranty cards and accessories must also be included for any replacement, exchange, or refund.
After receiving authorization (RMA) from us, please ship your merchandise (adequately packaged) back to Ours. Please do not write on, or place shipping labels or stickers, on the manufacturer's packaging. Merchandise shipped back without an RMA will be returned at the buyer's expense.
Please note - A package refusal will be recognized as an unauthorized return in which a 5% restocking fee, as well as the cost for the returned shipment, will apply. If any of the above conditions are not met, We will reserves the right to refuse the return or charge a restock fee of not less than 15%, at our sole discretion.
1.We are a newly established shop, selling things you need, we have a variety of categories, a lot of products you can slowly walk around and choose.
2. No matter what kind of problems you encounter, you can consult me, we will patiently answer for you.
3. If you are not satisfied with the product you have purchased, please contact me at the first time, I will provide you with a solution.
4. If there is anything less than perfect in our products, please give us the opportunity to improve. We will continue to improve, to provide the best service!
5. We hope that all buyers of our products can have a pleasant shopping experience.
Welcome to Our support center, where help is only a click away. Feel free to email via eBay messaging and one of our knowledgeable agents will respond accordingly.
We are happy to work with and accept purchase orders from Nail art salon company and qualified corporations. Just give us a call, or email to get started!
Our office hours are: Monday - Thursday 8:30 AM – 6 PM EST
Weekends and Holidays we're closed.
We look forward to your communication and to speaking to you personally.
