- We ship it by sea to your close sea port or inland port with term of CFR as default ,Not to your address. It is optional term of DDU/DDP to your door.
- The shipping cost listed here is only suitable for the typical ports (such as New York,Los angeles,Long Beach,New York in US,Sydney,Melbourne,Brisbane,Adelaide,Fremantle in Australia). Not for all ports, Please contact me to confirm the actual shipping cost if you are not sure of that.*The only arrival port in UK is Felixstowe.
- The Buyer needs to pick up goods after the clearance is finished,or all these done through your broker when it arrives, Before arrival, the local agency will call you with notice, you might hire them to handle all.
- The Buyer is RESPONSIBLE for the clearance costs, port charges, the import duties on arrival, those are not included in your pre payment.
- The default dispatched port is Huangpu port in Guangzhou, Ship leaves on its schedule, not leaves every day.
- The US buyers are responsible to file the ISF (Importer Security Form 10+2) via a broker as US customs requirement which is the MOST important and necessary document,we will send you this form for file prior to dispatch.
- Shipping time from dispatch to arrival, As normal about 35 days to US/Canada/Europe, 40-50 days to South America/Africa.15-20 days to Australia/New Zealand/Asia. Possible delay is subject to accident factors like overstock, schedule change, strike, bad weather, holidays etc
- Your details: registered business name or personal name, address, contact person, phone number is needed for the delivery and paper works, without your complete information, The item cannot be shipped.
- We send the paper works via email with shipping information (Vessel name,container number,Carrier,ETA,etc) after shipment once available.
- We contact buyer to confirm the shipping terms after purchase, if no response from buyer, we reserve the right to delay the delivery or cancel the purchase until all is confirmed.
We prefer payment via PayPal for your purchase.
Please pay for it within 3 days after purchase.
If you purchase it without payment and any response, which will bring troubles for both us.
Please be serious for your purchase on eBay.
We provide one year parts warranty and lifetime online tech support,* the consumables are not covered.
Our tech team is committed to provide the prefect service for all our customers.
Online Service:
For any problems, Please contact me online via Email or WhatsApp,SKYPE,Teamviewer with details of failure better with photos, video clips, our technician will check all the information then reply you with solution timely, if there is replacement part needed, we will send it at the first time by Express for FREE during warranty time.
Our tech service email is support at signstech dot com.
WhatsApp: +8618520181683
Local Support:
Your satisfaction is our first priority. Defective product will be offered for an exchange or refund.
It is buyer's responsibility to contact us within 30 calendar days of receiving a defective product. Otherwise, no replacement or refund will be made. All items MUST be returned in their original condition.
The original Shipping and handling charges are not refundable.
Buyer is responsible for shipping and proof of delivery on all returns.
Upon verification of any faults of the returned item, we will reimburse the postage of return and arrange replacement item or refund on your choice within 3-4 business days after return is received.
We will take care of the cost to send the replacement item to you
