Our #1 priority at AC GEAR JAPAN is your happiness. We stand by Brand new, certified pre-owned products 100%, no matter what. If you have a problem, we'll solve it. Refund it. Send you new gear. Whatever it takes. Just reach out to our Customer Success Team. We're here for you in every stage of your HiFi journey.
We offer a 60-day risk-free return policy, allowing you to shop with absolute confidence.
Protect your investment with our comprehensive 1-year warranty against any unforeseen issues.
Each item is meticulously inspected, tested, cleaned, and certified by our expert technicians.
Pre-owned HiFi gear can be a great value, but that does not mean that it is "cheap." We professionally inspect, test, and certify every piece of used audio equipment to ensure that you are getting maximum musical value.
With our Photo Guarantee, you can be sure that the item you see in the listing is the exact item you will receive, and that there will never be any surprises when you receive it.
You'll never have to worry about your "precious cargo" arriving damaged. In the extremely rare event of a lost or damaged package, we stand by Brand new, certified pre-owned products 100%.