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About Us

						Welcome to Hydroponics Shack, one of the leading online retailers for hydroponics supplies in the UK. We stock everything you need for a successful crop at fantastic prices.

In our store you can find a range of high quality hydroponic kits and portable grow rooms including great brands such as Homebox, Growlab, Gorilla and Monsterbuds.

We also stock an extensive nutrient and supplement range including many big brands such as Hesi, Flairform, Grotek, Foxfarm, Cyco, Botanicare, Advanced Nutrients, Atami and many more.

In addition to this we also supply a variety of fans, filters, ventilation supplies, pest control, lighting, ballasts, reflectors and other gardening accessories; eveything you need to get growing!

If you have any questions or queries regarding any of our products, please don't hesitate to drop us a message and one of our friendly advisors will be happy to assist you.

Payment

	
								Our preferred method of Payment is via Paypal. However if you wish to pay by an alternative method, please contact us for further advice.

Shipping

	
						Free shipping is for UK Mainland customers only. Scottish Highlands & Islands, Ireland & UK Isles please contact us prior to purchasing for a shipping quote.

We take great care packaging every item to ensure safe shipment to you. All packages are sent in plain discreet packaging for privacy. 


We welcome purchases from overseas; please contact us prior to purchasing so that we can give you a postage quote first.

Once your order has been processed and we have received cleared payment, your item will be dispatched as soon as possible.

Terms

						We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.

Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service, so in the rare event that you have a problem with your item please contact us and we'll be happy to help.

Returns

						Genuinely faulty / incorrect orders will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. 

It is the customers responsibility to pay for and ship the item back to us using a trackable courier provider. If the item is found to be faulty, we will also refund the postage cost.

If you encounter any issues with your order, please contact us first before leaving appropriate feedback, and we will be happy to resolve any problems for you.