1. We accept PayPal only via eBay Secure Check-Out. Credit card or e-Check via PayPal will be accepted. E-Check will be held until cleared.
2. If you don't have a Paypal account, it is very convenient to sign up and learn more about PayPal at PayPal Site
3. Payment
is expected within 7 days of auction closed. Your prompt payment will be
greatly appreciated. Unpaid Items will be forfeited per eBay Policies.
2. We do everything we can to ship your orders out as soon as possible. Basically orders are shipped out in 1 business day. To ensure orders can be delivered to you without any problem, please provide your complete and correct physical shipping address when you check out.
3. The delivery is out of our control. Please kindly inform us if you have waited for long time without receiving the item. Once the package is confirmed as lost by the carrier, a new item will be sent out or full refund will be issued.
4. If buyer provides wrong address and the package returned to sender at last, buyer should pay for reshipping fee to resend the item to new address. If refund is required, we will only refund 90% of the item price because shipping cost should be deducted from the refund total.
1. Warranty: 12 Months Warranty, buy with confidence.
2. Shopping from Motopart-Mall, you will always enjoy a 60-day Satisfaction Guarantee.
Buyer could return new and unused products in original factory and
re-saleable condition for any reason within 60 days from the date of
purchase. Please note that all returns should be pre-approved by our
customer service team. Before return, please contact our customer
service team for RMA number and return instructions. Unauthorized
returns or used item will not be accepted.
3. Buyer is responsible for return shipping cost. After returned item is received and confirmed in good/re-sellable condition, we will exchange the item or issue refund according to customer’s option. The refund will be issued through PayPal and the funds should go back to the account which you use to pay for order. 20% restocking fee may apply if returned item is not packed well or returned in bad condition.
4. For defective or damaged item, please contact us and provide as much problem details as possible, we will consider to waive return and ship replacement item or issue full refund to you directly after problem is confirmed.
1. We will leave a
positive feedback immediately after payment is received. We will do the
best to satisfy you and win your positive feedback.
2. If there is any
issue with the purchase, please contact us prior to leaving feedback, we
will be glad to work with you to have it resolved well.
