We accept PayPal.

• Orders received before 11:00 AM typically ship same-day

• Later orders process within 1-2 business days

• Non-mainland UK customers: Please inquire about specific shipping rates

Delivery Timeframes:

• Mainland UK Standard Delivery: 1-2 business days

• Royal Mail Second Class Service: 2-3 business days

• International shipping rates and timeframes available upon request

Return Process:
• Initiate returns within 24 hours of receipt via eBay messaging
• Include with return package:
o Full name
o eBay username
o Contact phone number
• 15% restocking/handling fee applies to all returns
• Customer bears return shipping costs

Refund Processing:
• 2-3 business days processing time
• Conditions for refund:
o Item unused
o Original packaging intact
o No damage to product

Important Policies:
• Damage claims must be filed within 24 hours of delivery
• Professional installation disclaimer: We cannot cover labour costs or installation-related damages
• Late damage reports (beyond 24 hours) cannot be processed.

We pride ourselves on:
• Swift response times (within 24 hours)
• Professional problem resolution
• Direct communication through eBay's messaging platform

Your Satisfaction Matters: Should you experience any issues or have concerns, please contact us before leaving negative feedback. We're committed to finding solutions and ensuring your complete satisfaction with both our products and service.

Questions or Concerns?

Our dedicated support team is ready to assist through eBay's messaging system. Don't hesitate to reach out - we're here to help make your purchase experience exceptional.