All our products are 100% authentic and original. We do not sell counterfeits, copies or seconds of all products so you can buy with confidence. In the unlikely event of an item being faulty or not 'as described' you can return the item within 14 days and receive a FULL refund, subject to: - notifying us in advance by email and obtaining a return reference. - Confirmation that the item was originally purchased from. - You return the product with the manufacturers' original packaging. - Pack the item properly to avoid damage during transportation. We will not accept responsibility for goods lost or damaged in transit. - A brief description of the complaint. If you are simply not satisfied with your purchase or perhaps you have changed your mind, we accept returns provided the following criteria are met: - notify us in advance by email and obtain a return reference within 14 days of purchase. - Confirmation that the item was originally purchased from. - You return the product in its original and salable condition. The item must be unused and manufacturers packaging and sealing or cellophane wrapping in good condition - The item must be packaged appropriately to avoid damage in transit. We will not accept responsibility for goods or packaging manufacturers to be