Your item will be professionally & carefully packed and despatched in a timely manner.

All orders will normally be posted within 1 to 2 business days after confirmation and verification of your payment information. Orders are not usually processed for shipment on weekends and bank holidays.

Please refer to the top of the listing for postage options and charges. We regret that we are only able to offer shipping to mainland UK at this time.

We want you to be happy with your purchase from M&P Motorcycles, however there may be certain instances products may need to be returned.

If you change your mind

If you have simply changed your mind about any item ordered and you wish to return it, then you can do so provided you inform us of your decision within 30 days of receipt. All you will be responsible for is the cost of the return postage. The item should be unworn, undamaged and must be 'as new' when returned to us. We will issue an exchange or refund to you via your original payment method.

Transit

If any items were damaged in transit, we ask that you report it to us within 7 working days on their return they can be replaced or a refunded issued via your original payment method.

Faulty on Arrival

If your items are faulty on arrival, you should inform us as soon as reasonably possible. Items should be returned in their original packaging when possible with a copy of original documentation. Once we have verified the fault, we will issue a replacement or full refund to you via your original payment method.

Items Faulty in Warranty Period

If any of your purchases develop a fault within its warranty period it will need to be returned. Once the fault has been verified, a repair or exchange of goods will be issued.

Notes

1. Returns take approximately five business days to process upon receipt of the item.
2. We are not responsible for the loss or damage of items during their return.
3. Buyer is responsible for any shipping charges when returning the item.

Return address

M&P Direct Ltd.
Phoenix Way, Garngoch Industrial Estate, Gorseinon, Swansea. United Kingdom. SA4 9HN.

Got a question? We're here to help. Our customer service hours are 9am to 5pm Monday to Friday, excluding bank holidays.

With over 30 years experience in mail order M&P know a thing or two about fast and efficient service but what really sets us apart from the rest is how easy we are to deal with.

Our aim is to enhance your biking experience by making sure that we have the products that you want, when you want them.  With many items you won’t find in your local store available to you at the best value for money prices.

All this is contained within our purpose built mail order distribution warehouse on the outskirts of Swansea. With some staff having over 25 years experience and a state of the art ordering system we want to give you peace of mind in knowing our aim is to put you on the road and keep you there.