We
are happy to enclose a COA (Certificate of Authenticity). Some words of caution about COA’s: Do not let
them become a substitute for learning about the specimens. We have been working
with fossils and minerals for many years, and we have seen hundreds of very
nice-looking COA’s, some that are wrong, mis-describing a specimen. In
addition, the person selling the item is often the one who writes the COA
(potential conflict of interest). Finally, a COA, without a photo of the exact
item on the COA itself, is worthless, as
it can later be placed next to any other fossil or mineral. We suggest that instead of relying on a COA,
that people read and study the subject.
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IMPORTANT:
If you are not satisfied with your order, please contact us, and let us make it
right, before giving any feedback. We
want to make sure you are fairly treated by us always.
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We cordially invite you to visit our store,
and see items and fossils ranging from budget to world-class.
You
will receive the exact item described and photographed, unless clearly stated
otherwise.
Please keep this piece out of reach of small children.
If
you like what we have to offer, PLEASE favorite us! It is the easiest way for
you to look us up.
COMBINED
SHIPPING: We make every effort to
combine shipping costs and we refund any overpayment back to you, on the same
day we ship the item. We have given
hundreds of partial refunds for combined shipping savings. We will do our best to combine purchases to
save shipping costs. In some cases, that is easy, in some cases, not so
much. Our items are of vastly different
sizes and weights, but we do not use shipping as a profit center. We would rather refund the shipping
overpayment back to you, and have a happy buyer.
x
We
will ship this only to the United States.
We are not responsible if the buyer reships it somewhere else, after
receiving it from us. Our responsibility ends at the destination we ship it to. If you take it out of the United States, you
are on your own.
Return
Policy: If you are not satisfied with
your item, please contact us within 72 hours of receiving the item. We'll refund your purchase price, minus
shipping charges, upon safe return of the item in original condition (item
cannot be altered or damaged) within 30 days of buyer’s receipt of item.
Failure to contact us within 72 hours of receipt of item, voids this offer.
Buyer is responsible for all return shipping charges. Item must arrive to us in same condition as
buyer received it (check photos in original description), or the return offer
is voided.
You may see a sentence
regarding ?Signature Required? above. The paragraph below is the most up-to-date on this subject.
Signature upon delivery:
We may decide it is best to put a "Signature Required" on a shipment,
of any size or price. If it is important to you that you do, or do not, want to receive a Signature Required, please
let us know at time of purchase. Any item over $200, you can expect a Signature
required.