Our Product Guarantee
All of our products are Authentic
All products are brand new, fresh, & are in their original packaging.
The product will be shipped to you exactly as it is manufactured.
Some products are manufactured with
internal or external seals while some manufacturers do not include seals
on their products.
Some products come with boxes, some do not, that is the way they come to us from the manufacturer
Products Have NEVER been opened, used or tested
We do not sell overstocks or expired product.
- Per direction of mgt. this product can not be sent to anywhere in or around the PA area.
Official Business Summary :
Please note per state law: No Beauty nor Skincare products may be returned if they are opened or used!
- · Buyer
agrees that they will not hold seller responsible in anyway in regards
to feedback, or questions regarding any product that comes without a box
or seal.
· The
Seller assumes no responsibility if buyer has a reaction to product
purchased. Product is not produced, nor manufactured, by seller. - Seller assumes no responsibility for efficacy of product or any possible skin reactions · We are not, nor claim to be, a representative of, or affiliated in any way, with the manufacturer.
·
If buyer is not satisfied with the product/products received, the buyer
MUST contact seller to discuss any problems or questions PRIOR to
leaving any feedback.
· Buyer
CAN NOT leave negative feedback about seller if buyer does not contact
seller in regards to any unfavorable situation that may have occurred
with product/products, Buyer & Seller must engage in a dialogue
where the situation can be worked out. This is a MANDATORY Obligation
on the part of the buyer to adhere to when purchasing any items from
seller,
· We
cannot be responsible if your account has the wrong address or any
incorrect information listed. We ship to the location that is listed .
If you want it shipped else where, you must notify us when you place
the order, or put a note when you pay
·
If the your address is incorrect in your account, and the package is
sent; then returned to us; it will be the buyer's responsibility to pay
the expense to reship product. If the buyer chooses not to pay the
additional shipping charges to reship, the original purchase price will
be returned to the buyer, LESS
the expense of shipping the original Package ( this applies to ALL
products, even those items that have FREE shipping). Please check your
address in your account!!
- NOTE: Due
to occasional manufacturer packaging updates, actual product may vary
slightly from the picture(s) shown. Buyer acknowledges this prior to
purchase and will not hold seller responsible in regards to feedback
(neutral or negative) , or requesting a return
- It is the Buyer's responsibility to
follow up that their package is received in a timely manner. If the
buyer does not receive their package; the buyer needs to contact the
seller to track the package, or buyer should check the status of package
via the tracking number which is sent to them from the seller. If the
buyer sees there is a problem in the tracking information (i.e., no
information showing up), or does not receive the product within the time
frame outlined (per E Bay listing when item is purchased)
- It is the
BUYER’S RESPONSIBILITY to contact seller!! This information needs to be
reported 3 days of the expected delivery date. USPS needs to open a
case (a case number will be assigned) the sooner the case is open, the
easier it will be to track. The longer it takes to open the case, the
more time the package has to slip away, and longer time for USPS to
locate it. Seller cannot be held responsible
if the buyer takes longer then the stated time above, from 3 day
receiving date to report the problem. If this should occur, buyer
agrees that they cannot give negative feedback to seller, nor, hold
seller responsible for anything until the investigation is concluded,
which can take an undefined amount of time
Shipping :
- Shipping time is normally 2 days or less. Days are business days (Monday through Friday). Holidays are not considered
business days. All orders placed after 2 PM EST are considered
purchases for the next business day. Please take this into
consideration when placing your order and before contacting us to find
out when your order is being shipped
- Per USPS:
First class mail can take 5-7 Business Days Priority Mail 2-5 Business
Days Express Mail: 1-2 Business Days (this information is per USPS)
- Shipping time is normally 2 days or less. Days are business days (Monday through Friday). Holidays are not considered
business days. All orders placed after 2 PM EST are considered
purchases for the next business day. Please take this into
consideration when placing your order and before contacting us to find
out when your order is being shipped
- When orders
are shipped, we send out an Email with shipping information. If you
do not receive an email, please contact us. There have been times when
there are glitches in the system, but, it is the buyer’s responsibility
to inform us since we are unaware if this should happen
- Please note
that USPS website may not show any tracking updates until the time of
delivery. Priority mail offers a more complete tracking information and
insurance is included at no additional charge
- Shipping
times do vary per location shipped to, the delivery times displayed at
time of order are approximate delivery times only
- Per USPS:
First class mail can take 5-7 Business Days Priority Mail 2-5 Business
Days Express Mail: 1-2 Business Days (this information is per USPS)
- If you need your order expedited please inform us at the time your order is placed!!!
Products Arriving Damaged :