Items Damaged in Transit

If any items were damaged in transit, we ask that you report it to us within 2  days of receipt of the goods. If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. We will send you an e-mail with the instructions on the return procedure when you contact us as this may vary depending on the service used and individual cases. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method.

Items Faulty on Arrival

If your items are faulty on arrival, you must inform us of the fault as soon as possible. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.  You will be responsible for the goods until they reach us.

If you return goods to us which are faulty or you have received by mistake or any other reason which is to be our fault, we will refund payments made by you including the original postage.

Refunds will be completed within reasonable period of time but no more than 30 days of us receiving the goods back in the condition in which they were originally supplied by us.

Wrongly Ordered Items or Change of Mind

You must inform us that you are returning the item providing the part has not been fitted and is still in its original packaging. You have 30 days to return your order from the date you have received. We will check the returned goods and make sure they are in resalable brand new condition.  We will only refund original value of the goods less the postage for returned goods that are fully functional. If the packaging is damaged or parcel tape is used on the original box the part was in, we have the right to refuse the returned part.