See our store policy for shipping, payment and return policies.

Accepted Payment Methods:

Save More on BBQ and Fireplace accepts payments via PayPal, Visa, MasterCard, American Express and Discover.  

Order Processing Time:
We typically take 1 business day to process your order.

Warranties:
Any manufacturer warranty, if included, will be honored by the manufacturer only. Please contact the manufacturer for repair/replacement of these items. A free copy of the written warranty can be obtained upon written request. All written requests should be emailed.

Restocking Fee:
A No restocking fee will be applied to all returns processed for a refund. Shipping charges are non-refundable.

Feedback Policy:
Your satisfaction is important to us. If you have questions regarding your order, or if you feel that you have a problem with your order, please contact us for a resolution before leaving feedback. We appreciate the opportunity to have a fair transaction. When you leave us a positive feedback, we will automatically leave a positive feedback for you.

International Customers:

Some tariffs and taxes may be collected by the carrier. Shipping delays may occur due to customs. International customers, please include a contact phone number when you pay for the shipping company.