We accept PayPal, wire transfers, and all major credit cards (Visa, MasterCard, American Express and Discover), as well as debit cards.
For assistance with payment questions, quotes, and volume discounts, contact our Customer Support during normal business hours.
If you purchase from us directly, we DO NOT charge sales tax.
We offer Same Day shipping on all orders!
We combine shipping when possible.
All orders usually ship within 1 business day if placed before 2 p.m. EST. Shipment days are Monday through Friday.
Tracking information is sent to you automatically at the time of shipment and is always available if needed.
All orders are inspected prior to shipment and are insured against loss or damage in transit.
All international customers are responsible for duties and broker fees.
Standard US shipping rates do not include Alaska and Hawaii. Please contact us for a shipping quote to these destinations.
If there are any questions, please ask before you make a purchase and/or bid.
If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the product for another one, be it similar or not.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. All items are subject to a 20% restocking fee on new and unused items.
climatedoctors
We accept PayPal, wire transfers, and all major credit cards (Visa, MasterCard, American Express and Discover), as well as debit cards.
For assistance with payment questions, quotes, and volume discounts, contact our Customer Support during normal business hours.
**Please note that ClimateDoctors is required to charge 7.63% sales tax for shipments to Colorado addresses.
We combine shipping when possible.
All orders usually ship within 1 business day if placed before 3 p.m. EST. Shipment days are Monday through Friday.
Tracking information is sent to you automatically at the time of shipment and is always available if needed.
All orders are inspected prior to shipment and are insured against loss or damage in transit.
All international customers are responsible for and duties and broker fees.
Standard US shipping rates do not include Alaska and Hawaii. Please contact us for a shipping quote to these destinations.
If there are any questions, please ask before you make a purchase and/or bid.
Return Eligibility
You may return most new, unopened items for a refund within 30 days of sale. All returns will be subject to a 20% restocking fee. These items should be in their original packaging and have their serial number or UPC intact. You must return items in new or unused condition with all original materials included with the shipment; thus, the merchandise must be returned in resalable condition: complete in original packaging, unused, and free from damage. All Item(s) must be returned in original condition, undamaged, unopened, unused and uncut complete in original packaging.
Returns will not be accepted on items that are:
Tools and Meters are exchangeable within 3 days of receipt.
Non-Returnable Items Policy
Some of our products by their very nature are not returnable. The following items are non-returnable and do not qualify for refunds or exchanges: