About Us
Jessica's Secret specializes in brand name clothing offered at drastically reduced prices.
Payment
We only accept PayPal. Please try to make payment within 3 days of the auction end. If you need more time, please contact us prior to bidding.
Shipping
We ship all items within 24 hours so you can get your items quickly! Please note we take the weekends and holidays off so your items will ship the following day. We upload tracking numbers immediately after your item ships. You can find the tracking number on the order details page of your purchase We will upgrade your order to USPS Priority Mail for one $5.00 fee.
Returns
If you are unhappy with your purchase for any reason, please return it for a refund or exchange (if available). Items must be returned within 30 days of receipt and in the same condition. For health & sanitary reasons, we cannot accept returns on panties or intimate apparel.
Contact Us
Please feel free to contact us via eBay. We strive to offer our customers the best service possible. If for any reason we did not accomplish our goal, please contact us prior to leaving feedback. We want to make sure you are satisfied with your purchase from us. If the item doesn’t fit, not the color you like or you were not satisfied with the service you received, please let us know so we can make you happy. Unfortunately, if we are not aware of an issue, we are not able to fix it.
FAQs
Our text descriptions are usually limited because we believe the pictures are the most accurate representation of the items. This also enables us to list 100’s of items at the lowest price possible. To help you with sizing, please see this size chart, we measure each garment style as we receive them. If you have any other specific questions about an item, please feel free to contact us via eBay.
