- Once a bid has been placed, it is a legally binding contract of purchase
- Payment must be received within 4 working days of purchase, however if this is not possible, please let us know to discuss solutions.
- If payment is not received within 7 days of purchase then a Non Paying Buyer Dispute will be filed, and 10 days later a final fee credit lodged
- You will be notified on the day your goods are dispatched via e-mail
- Please note that if there are any problems, contact us first via e-mail giving full details of any problem along with your user ID
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- 7 days after we have despatched your order, if we have not been notified by you of any problem, or received feedback, we will send a feedback reminder.
- It is the customers responsibility to ensure that payment is received in the due time as listed above
- All goods are sent via Royal Mail second class post
- We accept no responsibility for goods delayed due to the services of Royal Mail.
- Please contact us within 5 days if your goods are faulty or damaged
- Faulty goods must be returned within 14 days for a refund or replacement
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