Typically orders received
before 2pm Monday –
Friday, regardless of their destination are dispatched
the same day. Orders
received after 2pm on Friday, on a Bank Holiday or
during the weekend will
be dispatched the next working day.
UK expedited orders and those
over £50 are usually
delivered within 1-3 working days, whereas lesser
value orders can be
expected to arrive within 5 working days, however
delays can sometimes
occur, if you have not received your goods within
these times please contact
us via the eBay message centre.
International orders are
shipped with a variety of
carriers dependent upon size, weight, value and
destination, in each case a
tracking number will be available. We expect goods to
arrive within 10
working days but on some occasions, delays can occur
with local customs,
please track the tracking and if no update has been
logged in the last 2
days please contact us via eBay message centre.
We accept payment via all
popular debit/credit
cards and online portals such as PayPal and
GooglePay.
In the event that your
goods are no longer
required you are welcome to return them, at your own
expense, unused and in
their original packaging within 14 days of receipt. We
suggest sending your
goods on a tracked service as proof of postage cannot
be considered as proof
of delivery. Upon receipt your goods will be inspected
and providing the
return adheres to our policies and no further contact
is required a refund
will automatically be issued within 3 working
days.
In
the unlikely event that your goods arrive
damaged and incomplete please contact us in the first
instance and we will
do our utmost to resolve any issue in a timely and
efficient manner.
Please ensure that you
consider any additional
payments before completing your purchase. For more
information regarding
import fees specific to your local country, please
visit your local
government tax authorities website.
We accept payment via
PayPal, Bank Transfers
and Credit Cards. Please make sure shipping address is
correct upon placing
your order as we will only ship to the PayPal
address.We aim to dispatch
your item(s) the same day where possible or within 1
working day Mon-Fri. We
use a range of couriers including Royal Mail, DPD,
Hermes, Yodel, Interlink
and UK Mail.
We always try our best to
send your order(s)
as quick as we can however occasionally delays can
occur in the post. If you
do not receive your order in 5 working days after your
purchase please get
in contact with us via email through eBay messages.We
also offer a 24 hour
(1 working day) option for a very competitive price
for those customers who
require the items more urgently so please selected
next day delivery on
check out for this option.
If you are happy with your
purchase and
service from us, please kindly leave us 5 star
positive feedback which is
important to us. However, in the unlikely event you
are not happy with your
purchase, please do not hesitate to contact us via the
eBay messaging system
before you leave us a lower rating.
We can resolve the issue
for you accordingly.
Our dedicated customer team will try everything we can
to resolve the issue
for you.
If you have any questions
or concerns please
message us via ebay Working Days: Monday - Friday
Working Times: 8.00 AM -
4.30 PM, Saturday Working Times: 8.00 AM - 2.00
PM
Note: Please use only eBay
messaging system
instead of emails.
We hope you will love your purchase, however if you need
to return it, we
have a 60 day return policy.
