❓Questions & Other Listings

Feel free to ask any questions—I’m happy to help! Also, be sure to check out my store's other listings for physical, rare, and collectible retail games.

Thanks for looking!

💬 Customer Support

If you experience any issues with your purchase, please contact me directly and I’ll assist you as soon as possible.

Go on a feel-good adventure with a brother and sister as they explore dreamscapes and befriend magical creatures. Lost in their imagination, Toto and Gal must stick together and solve puzzles to journey back home. This whimsical puzzle adventure game will make you feel like you're playing a cartoon!

Lost in Play is a journey through childhood imagination with thoughtfully crafted puzzles and colorful characters. Play as a brother and sister duo on an adventure to find their way back home. Between reality and fantasy, the siblings explore the enchanted forest of a horned beast, start a rebellion in a goblin village, and help a team of frogs free a sword from a stone.

PUZZLES & MYSTERY

The bizarre and dreamlike world of Lost in Play is filled with mystery, unique puzzles, and mini-games. Challenge a pirate seagull to a game of clicking crabs, serve magical tea to a royal toad, and collect pieces to build a flying machine. Be a part of this modern point & click game that will reward your curiosity and leave you excited for the next piece of story.

IMAGINATION COMES TO LIFE

From what seems like a normal morning at home to a typical afternoon at the park, you'll soon find yourself on a whirlwind quest as you sneak into a goblin castle, explore ancient ruins, and soar atop a giant stork. Lost in Play takes you on a nostalgic roller-coaster!

AN INTERACTIVE CARTOON

With a hand-crafted style similar to animated shows from childhood, Lost in Play is a story meant for all. Whether you’re seeking wholesome delight or just a good time, the family can enjoy this story together.

Supported Languages:

Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Simplified Chinese, Traditional Chinese

🚚 Shipping Information

All orders are shipped via Australia Post, with discounted rates for both domestic and international buyers.

Domestic Buyers (Australia)

Free Boxed Shipping: Standard Small Box/Satchel (Tracking included; 2–7 business days)

Express Option: Shipped with boxed packaging (Tracking included; 1–3 business days)

International Buyers

International orders are shipped in a secure box via Australia Post Standard Small Box Service
Tracking included
Estimated delivery: 7–15 business days

Combined postage discounts are available (outlined below)—please message us before checkout for a custom listing. 

Additional customs/tariffs (USA & Brazil), and region-specific postage details (Middle-East) are also outlined below.

📦 Combined Postage Discount (International Buyers)

Buying multiple games? We offer combined postage to help you save:

2 standard games: Pay only one shipping fee

Up to 4 games: Enjoy a minimal increase in shipping cost

👉 Please message us before checkout so we can create a custom listing with adjusted postage.

🌐 International Shipping & Customs Notice

USA Customers:

An additional AU$2.10 applies, plus customs tariffs (0%–20%) depending on country of manufacture and HS Codes. Fees must be paid in advance via a separate listing sent after purchase.

Canada Customers: 

Canada now charges duties, taxes, and landed fees on all business shipments, including low‑value goods. Landed costs (GST/HST, duty, and processing fees) are calculated via Zonos and must be paid in advance through a separate listing sent after purchase (10-15% estimate).

EU & UK Customers:

VAT is automatically charged and paid at checkout when purchasing through eBay. A landing fee of €3 per parcel applies upon arrival in the destination country and must be paid by the buyer to local postal or customs authorities.

Brazilian Customers: 

Please provide your CPF number via order note at checkout or send it via message. This is required for the customs declaration form. Additional customs duties may apply based on local regulations.

Asian Customers:

Shipping rates are as shown at checkout. No additional charges apply.

Middle Eastern Customers:

Shipping rates are as shown at checkout. No additional charges apply.

China Customers: 

Please provide your mobile phone number at checkout or via message. This is required by Chinese customs for clearance. Additional duties or taxes may apply depending on local regulations.

DDP Only Countries: Canada, USA, UK, EU, and certain Asian countries only allow shipments sent under DDP (Delivered Duty Paid). Australia Post, through Zonos, requires all duties, taxes, and landing fees to be paid in advance before dispatch for these destinations. If VAT is charged at checkout by eBay, it is already paid. Buyers will not be charged VAT again on delivery.

Customs & Import Taxes:

Customs duties, taxes, or landing fees may apply depending on your country. These are the buyer’s responsibility.

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🔄 Returns Policy

Each item is meticulously checked and packed with care before shipping.

🛠 Damaged or Not as Described

Please contact us first for the fastest resolution before opening the return request—we’ll resolve it quickly.

Send photos and a brief description when submitting a return request.

Domestic Buyers

• Free returns within 30 days

• Full refund once item is received

• Please provide:

  • Photo of packaged item

  • Tracking number

International Buyers

• Returns accepted within 30 days

• Buyer pays return postage

• Full refund once item is received

• Please provide:

  • Photo of packaged item

  • Tracking number

🔁 Change of Mind Returns

• Accepted within 30 days of receiving item

• Buyer pays return postage

• Item must be in original packaging and condition

Refunds will be issued minus:

• Original delivery postage, even if free shipping was offered

❗ Returns not accepted if item is not in original packaging and condition.