In the event of a return request, the return itself must be authorized in advance by us.
In the event of any disputes regarding defective or damaged goods received, the notification must be made via eBay messages no later than 3 days from receipt of the goods.
You are also asked to attach a photo of the defective and/or damaged products.
Defective and/or damaged items must be kept pending our instructions even though they are unusable. In case of impossibility to return the product, the customer will lose the right to any form of compensation.
