Item Shown on Screen

Grade: Mixed

Please bid responsibly. All winning items are expected to be paid for during the live stream. We do not accept cancellations once a lot has been won in the show. Serial non-payers or customers who repeatedly request cancellations may be temporarily blocked from participating in future auctions.

Every item has been carefully graded for its cosmetic condition. Our grading descriptions are as follows:

Grade A: Excellent 

• Item in excellent as new condition
• The housing is in excellent condition with no scratches or marks
• The device has been multi-point tested and data wiped and is sold with no functional faults or damage
  

Grade B: Very Good

• The housing is in very good condition but may have a few light scratches or scuffs
• The device has been multi-point tested and data wiped and is sold with no functional faults or damage

Grade C: Good

• The housing is in good condition but has several plainly visible scratches or marks
• The device has been multi-point tested and data wiped and is sold with no functional faults or damage

Grade CM: Fair

• The housing has moderate to heavy wear including scratches, chips or dinks that are obvious
• The unit may have a few dents that can be felt
• The device has been multi-point tested and data wiped and is sold with no functional faults or damage

Grade D: Damaged

• The item may have damage such as a crack to the plastic or is missing non-essential parts

Grade F: Faulty

• The housing may have wear matching grades A to CM
  
• The device will have a functional fault such as a Wi-Fi fault, optical drive not working, faulty or damaged ports
• Unit will still work

Item are shipped next working day, Monday to Friday, using either Royal Mail, DPD or Parcel Force. Tracking will be provided and can be seen in your eBay purchase. 

Orders placed Friday, Saturday and Sunday will ship Monday. We do not ship on Bank Holidays, instead items will ship on the next working day.

We offer a priority shipping service at an additional cost for items required urgently. Priority orders will require a signature.

Buyers outside of the UK will be able to purchase from our store. All non-UK purchases will ship through eBays Global Shipping Program only. We do not ship directly to anyone outside of the UK.

We offer free 30 day returns on used items and 60 day returns on refurbished products. If you would like to return an item please send us a message via eBay and we can advise you how to access our returns policy.

If you are returning an item please ensure you have logged out and removed your accounts, passwords and personal data as no data will be retrievable once we receive the item back. Failure to remove security locks will only delay any refund due and also may stop a refund from being processed.

All items are covered by warranty for total peace of mind.

Refurbished items - All refurbished items come with 12 months warranty and 60-day returns for total peace of mind.

Used items - Used items come with a minimum of 30-day warranty and a maximum of 90-day warranty. please check the listing to see what warranty cover the item you wish to buy comes with.

You will need to visit our website after purchase to register your warranty within 28 days of purchase.