❗ Return & Refund Policy

• Returns or exchanges are not possible in the following cases:

1. If the product’s value is damaged due to removed or damaged tags, 

stickers, or packaging

2.                  If the product has been used after opening, resulting in loss of value

3.                  If the packaging does not match the original condition, or is missing altogether

4.                  If a shipping label has been attached directly to the product box (not the outer box)

5.                  If the product is made-to-order or a limited edition produced after order confirmation

💳 Payment Information

• If you have any problem on paying through payments or making a mistake, do not hesitate to contact us and we will help you.
• Simply click the "Buy in now" button for the fixed price product for purchasing.
• Simply click the "Pay Now" button at the top of your ended auction to submit a secure payment through the eBay checkout System.
• We require payment within days of auction end.

🛎️ Customer Service

• We are dedicated to our customers and feel you should receive the personal 
•  
• If you feel uncomfortable with our service or product, please contact us immediately through email or message and we will respond it within 24 hours to fix it.

In a rare case mistakes do happen and we will communicate seamlessly to solve the 

.

• Have questions or comments?

Do not hesitate to contact us. Your questions will be typically replies through email or message within 24 hours during normal business hours.

• We will have to check with buyer to confirm the shipping information in case of these situations after you place an order.

1. In cases of undeliverable countries or area.
2. If we send valid address in english, phone number, post code, e-mail address.
3. Depending on the country and shipping service, PO BOX and PACK STATION addresses may not be available. In such cases, we will contact you separately.
4. Some countries and regions may not be eligible for Economy and Standard shipping services. In such cases, only expeded shipping services are available.

We will contact you with the difference in cost when using expeded shipping services.

• Courier service we use varies with current situation.

If you have any enquiry regarding your order or shipping status, please send us message then we will respond it within 24 hours to fix it.

• We would really appreciate if you leave us a positive feedback with an overall 5 stars detailed selling rating (DSR).

Your recognition would be a big help to motivate us to give better product and service.

✈️ Shipping Information

• Worldwide shipping.
• All purchased item from our listings will ve shipped from South Korea through 

Korea Post or Pantos or Rincos or EMS or UPS or DHL or FedEx.

• Below are express airmail carriers we are using 

(in rare cases, may result in additional costs.)

EMS / DHL / FedEx

• General shipping methods and terms are shown as follow.
• Depending upon the location of country, average delivery time will be varied as below:

📮 Economy(Korea Post) & Standard Int'l Shipping

(handling time is not included)

• US, CA, AU, JP, SG, HK, Asia etc

▫️ approx. 35% – 5~10 Business Days

▫️ approx. 50% – 10~20 Business Days

▫️ approx. 15% – 20~30 Business Days

• DE, GB, ES, FR, Europe etc

▫️ approx. 15% – 5~10 Business Days

▫️ approx. 50% – 10~20 Business Days

▫️ approx. 35% – 20~30 Business Days

• RU, BR, IT, N. & S. America, Africa

▫️ approx. 30% – 10~20 Business Days

▫️ approx. 40% – 20~30 Business Days

▫️ approx. 33% – 30~50 Business Days

🚀 Expedited Int'l Shipping

(handling time is not included)

• US, CA, MX – approx. 2~4 Business Days
• AU, Asia – approx. 3~6 Business Days
• Europe – approx. 4~7 Business Days
• N. & S. America, Africa – approx. 5~8 Business Days

• Shipments are processed once payment clears and shipped within 1 or 3 days, five business days maximum depending upon the product.
• Every shipment will be sent by Economy(Korea Post) & Standard shipping service and tracking code will be provided.

But certain regions are required to pay additional fee.

We will have to check with buyer to confirm the shipping information in case of these situations after you place an order.

So please check your inbox for follow up from us after you place an order.

• Customer can choose shipping methods for items if shipping options are available.
• We recommend you to choose either Expedited mail (EMS, UPS, DHL, FedEx) for quick delivery with safety.
• We also provide combined shipping method if you would like to purchase more than items at the same time.
• Please contact our customer service for combined shipping.

🔄 Reture Policy

• Item must be returned within 14 days of receiving in original, unused condition (including all packaging and tags).
• Returns must be officially requested and agreed through eBay system prior to being sent.
• You will receive a refund for the cost of the merchandise less all shipping cost after 2~3 Processing days after returned items arrived.

🧾 Tax & Customs

• Update on U.S. Tariffs & Customs

For buyers in the United States:

・Import duties and taxes are included in the item price or shipping cost.

・Items shipped to the U.S. are sent under the Delivered Duty Paid (DDP) method, which means all import-related charges are prepaid.

・You don’t need to pay any additional fees when your order arrives.

For buyers outside the United States:

・Import duties, taxes, and charges are not included in the item price or shipping cost.

・These charges are the buyer’s responsibility.

・Please check with your country’s customs office to determine what these additional costs will be before bidding or buying.

In very rare cases, unforeseen charges may be imposed by local carriers or customs authorities

As these situations are beyond our control, we kindly ask for your understanding should they occur.