1. We accept payment via eBay online only.
2.If we did not receive your payment or hear from you within 4 days after the auction ended, we reserve the right to cancel your bid and sell to the next highest bidder or list the items back on auction. (Non-payment may result in a UPI (Unpaid Item) being put on your account. eBay will automatically close your account if you accumulate 4 UPI's in total.)
1. Normally items will be shipped within 1-2 business days ( Excluding Weekends and Public Holidays) after your payment clears.
2.We ship to eBay confirmed address ONLY. Please make sure your address in eBay is matched with your shipping address before you pay.
3. The delivery time varies according to the distance, usually it takes 3-8 business days to arrive.
4. If you still haven't receive your parcel after estimated delivery date, please contact us first, we will be glad to track it and solve the problem asap.
1. Refund or replacement request is acceptable within 30 days after parcel received & item in original condition.
2. Please contact us before returning items, we will provide return address. Please don't send without communication.
3. Please make sure the return package remains sealed, unopened and eligible for second selling, or we have the right not to accept your return.
1. Our working time: Monday -Friday / 11:00am-18:00pm(AEST)
2. You can leave us a message on weekends, we will reply asap on Monday.
1. If you are satisfied with our products and service, please help to give us "Positive Feedback" and "5 Perfect Stars", we will do the same to you.
2. Customers satisfaction is our top priority, please email us before leaving any Negative or Neutral feedback, we will try our best to resolve your issue.
Payment
1. We accept payment via eBay online only.
2.If we did not receive your payment or hear from you within 4 days after the auction ended, we reserve the right to cancel your bid and sell to the next highest bidder or list the items back on auction. (Non-payment may result in a UPI (Unpaid Item) being put on your account. eBay will automatically close your account if you accumulate 4 UPI's in total.)
Shipping
1. Normally items will be shipped within 1-2 business days ( Excluding Weekends and Public Holidays) after your payment clears.
2.We ship to eBay confirmed address ONLY. Please make sure your address in eBay is matched with your shipping address before you pay.
3. The delivery time varies according to the distance, usually it takes 3-8 business days to arrive.
4. If you still haven't receive your parcel after estimated delivery date, please contact us first, we will be glad to track it and solve the problem asap.
Returns
1. Refund or replacement request is acceptable within 30 days after parcel received & item in original condition.
2. Please contact us before returning items, we will provide return address. Please don't send without communication.
3. Please make sure the return package remains sealed, unopened and eligible for second selling, or we have the right not to accept your return.
Contact Us
1. Our working time: Monday -Friday / 11:00am-18:00pm(AEST)
2. You can leave us a message on weekends, we will reply asap on Monday.
Feedback
1. If you are satisfied with our products and service, please help to give us "Positive Feedback" and "5 Perfect Stars", we will do the same to you.
2. Customers satisfaction is our top priority, please email us before leaving any Negative or Neutral feedback, we will try our best to resolve your issue.
