🚚 Shipping Information

All orders are shipped via Australia Post, with discounted rates for both domestic and international buyers.

Domestic Buyers (Australia)

Free Boxed Shipping: Standard Small Box/Satchel (Tracking included; 2–7 business days)

Express Option: Shipped with boxed packaging (Tracking included; 1–3 business days)

International Buyers

International orders are shipped in a secure box via Australia Post Standard Small Box Service
Tracking included
Estimated delivery: 7–15 business days

Combined postage discounts are available (outlined below)—please message us before checkout for a custom listing. 

Additional customs/tariffs (USA & Brazil), and region-specific postage details (Middle-East) are also outlined below.

📦 Combined Postage Discount (International Buyers)

Buying multiple games? We offer combined postage to help you save:

2 standard games: Pay only one shipping fee

Up to 4 games: Enjoy a minimal increase in shipping cost

👉 Please message us before checkout so we can create a custom listing with adjusted postage.

🌐 International Shipping & Customs Notice

USA Customers:

An additional AU$2.10 applies, plus customs tariffs (0%–20%) depending on country of manufacture and HS Codes. Fees must be paid in advance via a separate listing sent after purchase.

Canada Customers: 

Canada now charges duties, taxes, and landed fees on all business shipments, including low‑value goods. Landed costs (GST/HST, duty, and processing fees) are calculated via Zonos and must be paid in advance through a separate listing sent after purchase.

EU & UK Customers:

VAT is automatically charged and paid at checkout when purchasing through eBay. A landing fee of €3 per parcel applies and must be paid in advance via a separate listing.

Brazilian Customers: 

Please provide your CPF number via order note at checkout or send it via message. This is required for the customs declaration form. Additional customs duties may apply based on local regulations.

Asian Customers:

Shipping rates are as shown at checkout. No additional charges apply.

Middle Eastern Customers:

Shipping rates are as shown at checkout. No additional charges apply.

China Customers: 

Please provide your mobile phone number at checkout or via message. This is required by Chinese customs for clearance. Additional duties or taxes may apply depending on local regulations.

DDP Only Countries: Canada, USA, UK, EU, and certain Asian countries only allow shipments sent under DDP (Delivered Duty Paid). Australia Post, through Zonos, requires all duties, taxes, and landing fees to be paid in advance before dispatch for these destinations. If VAT is charged at checkout by eBay, it is already paid. Buyers will not be charged VAT again on delivery.

Customs & Import Taxes:

Customs duties, taxes, or landing fees may apply depending on your country. These are the buyer’s responsibility.

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🔄 Returns Policy

Each item is meticulously checked and packed with care before shipping.

🛠 Damaged or Not as Described

Please contact us first for the fastest resolution before opening the return request—we’ll resolve it quickly.

Send photos and a brief description when submitting a return request.

Domestic Buyers

• Free returns within 30 days

• Full refund once item is received

• Please provide:

  • Photo of packaged item

  • Tracking number

International Buyers

• Returns accepted within 30 days

• Buyer pays return postage

• Full refund once item is received

• Please provide:

  • Photo of packaged item

  • Tracking number

🔁 Change of Mind Returns

• Accepted within 30 days of receiving item

• Item must be in original packaging and condition

Refunds will be issued minus:

• Return postage cost

• Original delivery postage, even if free shipping was offered

❗ Returns not accepted if item is not in original packaging and condition.