• We carefully pack and ship all your orders after double check.
• Ships from Korea, Republic of - 100% Official & Genuine Products.
• We provide top-quality items and services with all new, factory-sealed products.
• Minor scratches or discoloration of outer cases may occur during manufacturing or shipping and cannot be grounds for return or refund.

🚚 SHIPPING

• We ship worldwide from South Korea by airmail.
• Expedited shipping: Ships within 3–4 business days after payment.
• Standard shipping: Ships within 7–10 business days after payment.
• Customized orders: Ships within 8 business days after payment.
• Small damage of the outer box during shipping cannot be a reason for return or refund.
• Please make sure your shipping address in eBay is written in English and correct.
• Delivery may take longer than usual due to customs inspections, weather, or local postal delays.
• Shipping to some regions (such as South America, Brazil, or Russia) may take 2–3 weeks or more.
• If your country requires extra shipping costs (e.g., Australia, Brazil, Chile), we will inform you after purchase.

💰 IMPORT TAX & CUSTOMS

• Import duties, taxes, and customs fees are the buyer’s responsibility.
• These charges are not included in the item price or shipping cost except if you pay in front. 
• Please check with your country’s customs office to determine what additional costs may apply before purchasing.
• If the package is returned due to unpaid customs duties or refusal to accept delivery, the shipping fee will not be refunded.

💳 PAYMENTS

• We accept payments via PayPal and major credit cards.
• All payments must be completed within 3 days of purchase to secure your order.

🔁 RETURNS

• We accept returns for any reason, but items must be unopened and unused.
• All returns must be requested within 14 days of receipt.
• **Customized or personalized items cannot be refunded.
• Once the returned item is received, we will refund the product price (excluding shipping).
• If you received the wrong item, please contact us — we will exchange it at our cost.

💬 OTHER TERMS & CONDITIONS

• Feedback will be left after payment is confirmed.
• We always strive to find the best solution for you.
• If there is any issue with your order, please contact us first — we will do our best to resolve it quickly and make you satisfied.
• If you have any questions, feel free to contact us. 
• We will reply as soon as possible (within 48 hours).