• Some countries may not be eligible for shipping, or additional shipping charges may apply. In such cases, we will send you a separate message, so please kindly check it.

We guarantee that all products sold in our store are 100% authentic. We strictly do not handle or distribute counterfeit or unauthorized items under any circumstances.

Due to the nature of photocard products, slight variations in color, brightness, or tone may occur. These differences can result from various factors such as production batches, manufacturing periods, printing conditions, or factory-specific processes. Please be assured that such variations are completely normal and do not indicate that the item is not genuine. We kindly ask for your understanding regarding these inherent characteristics of collectible goods.

All photocards and official merchandise offered in our store are carefully sourced and purchased directly in South Korea. Every item is inspected before shipment and dispatched from Korea to ensure authenticity and quality.

We are committed to providing fast and reliable shipping services. Our team works diligently to process and ship orders as quickly as possible while maintaining secure packaging standards to protect your items during transit.

Customer satisfaction is our top priority. We continuously strive to improve our service quality and provide a smooth, trustworthy shopping experience. If you have any questions or concerns, please feel free to contact us at any time—we are always happy to assist you.

Thank you for your trust and support.