Items are dispatched the same day for orders placed before 12 noon. Orders placed after 12 noon will either be dispatched the same day or the next working day. During busy periods, dispatch may take a little longer, typically 2-3 days.

We use various couriers, including Royal Mail, DHL, and ParcelForce, among others. Northern Ireland, other non-mainland UK postcodes/addresses, rural addresses, etc., may take longer for the item to arrive due to courier service limitations. These areas may also be subject to extra charges, which the buyer is responsible for.

Following Brexit, all international orders may be subject to additional import customs charges and taxes. These charges fall under the buyer's responsibility. We are unable to advise on these charges, please check your local customs office/rates.

At Midland Autocare, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely happy with your purchase, please contact us. We offer a money-back or exchange guarantee as part of our Returns Procedure.

All returns must first be confirmed with a member of our team before being sent back. Please ensure that returns are accompanied by your order and contact details so we can correctly identify the relevant order. If items are found to be used, damaged, or show signs of wear, this may result in no refund being issued or a deduction from the total refund amount.

Please note that the customer is responsible for covering all return postage costs, and we are unable to refund any postage fees.

Customer care is at the heart of what we do at Midland Autocare, and we greatly appreciate your positive feedback. While we strive for perfection, we understand that occasional errors may occur. If this happens, we encourage you to contact us directly so we can promptly resolve any issues before considering negative feedback. We aim to respond to all emails as quickly as possible during business hours and monitor them regularly outside of these times.

All items and parts, unless otherwise stated, carry a manufacturer’s warranty of 12 months or 12,000 miles, whichever comes first. No replacements or refunds will be considered until warranty items or parts have been received back for inspection as per our warranty policy. Please note that we do not cover labour charges or any other third-party expenses incurred in the removal and replacement of any item or part under warranty. Professional installation is PARAMOUNT for safety purposes and to ensure longevity and optimum service life. Always follow the vehicle manufacturer's installation schedules and any torque procedures specific to the part purchased. Full terms and conditions of sale are available upon request.

Thank you for choosing Midland Autocare. We are here to ensure your experience with us is as smooth and satisfying as possible.

We have been serving customers in Walsall and the West Midlands since 1997. Our business began with specialist engine reconditioning, building a strong reputation for quality workmanship, technical expertise, and dependable service. As demand grew, we expanded from engine reconditioning into the supply of engine components and a wide range of vehicle parts for all makes and models.

Today, we stock an extensive range of quality parts for cars and light commercial vehicles, supplying both trade and retail customers. Our product range includes head gasket sets, head bolts, timing chain kits, timing belt kits, water pumps, engine components, steering parts, suspension parts, and many other essential vehicle components. Whether you are carrying out routine maintenance, major repairs, or a full engine rebuild, we aim to provide the parts you need all in one place.

We source our stock from a carefully selected range of trusted suppliers and reliable brands, giving our customers confidence in the quality and performance of every part we sell. Alongside these well-known brands, we also offer our own in-house branded parts, providing dependable quality and excellent value.

As a smaller company, we pride ourselves on offering great products, high-quality service, and a friendly welcome to every customer. We believe in honest advice and an easy-to-understand, transparent pricing policy. The price we quote is the price you pay, and that is our promise.

We accept payment by any of the payment methods accepted by eBay. Please pay as soon as possible after winning an auction, as that will allow us to post your item to you sooner!