Shipping Payment Returns Contact us

Shipping

1. Kindly double-check your shipping address before completing your purchase, as it cannot be modified once the order is finalized.
2. Prior to making payment, please ensure that the address on your eBay account matches the one where you'd like us to deliver your order.
3. We will ship your order within 2-5 business days after receiving your payment. Please note that we do not process shipments on weekends or public holidays.
4. Currently, we are unable to provide shipping services to Alaska, Hawaii, US Protectorates, and APO/FPO addresses.

Payment

Please ensure that your eBay and PayPal addresses are correct prior to making payment. For Buy It Now items, we kindly request that you complete the payment promptly.

Contact us

1. We offer refunds only if the item is dead on arrival (DOA) and cannot be replaced via Payoneer. If this occurs, please contact us within 5 days of receiving the item and return it to us within 30 days of delivery for an exchange or refund.
2. Should you need to return an item, please reach out to our customer service team, inform us of the specific issue, and provide some photos for confirmation.
3. Refunds are available within 30 days of the payment date.
4. The item must be returned in its original packaging, exactly as it was received.

Returns

If you’re satisfied with your purchase, please leave a 5-star review. If not, let us know so we can address any issues. Your satisfaction is our priority, and we’re here to help.