Dear valued customers. Thank you for visiting our store.
If you have any questions or concerns, Please don't hesitate to reach out of us.
Your satisfaction is our priority, so if there's anything about our service or product that doesn't meet your expectations,
Please let us know right away. We will communicate smoothly to solve the issue.
Your purchase contributes to the KOREA Official Charts (HANTEO & CIRCLE chart)
All items we handle are authentic & brand-new items, all purchased from the official store.
Pre-order ONLY components and posters included in th album are only available for products purchased before the album release date,
and are not provided for products purchased after the album release date
Due to the nature of the material, photocards may cause fine scratches depending on the manufacturing process,
which are not subject to exchange or refund.
The Marks, scratches, ink splashes, or press marks on the artist's portrait are not subject to exchange or refund,
and in case of severe damage, we will exchange it only for inventory in possession.
Since outboxes are manufactured to prevent impact to protect the product,
fine scratches, damage, discoloration, etc. may occur during packaging/delivery, and this cannot be a reason for exchange.
For accurate verification of product defects and omissions, please take an UN-BOXING video immediately after delivery.
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SHIPPING
All purchased items from our listings will be shipped from South Korea.
We ship within 1-3 business days after receiving cleared payment.
If you want to choose DHL Express for quick delivery with safety, please request invoice before you pay.