Apple iPad Air 16GB Retina 1st Gen, Wi-Fi, 9.7" - Silver (MD788LL/A)

• All orders ship within 24 hours (Mon-Fri) of cleared payment.
• Items can ONLY be shipped to the shipping address you specify via Paypal. We are unable to change your shipping address once payment has been processed.
• A tracking number will be provided once your item has shipped.
• Signature confirmation is required for all items over $750.
• International orders are shipped through eBay's Global Shipping Program.

• We offer FREE 30 day returns!
• If you would like to return your item please contact us for a free return shipping label.
• Defective items will be fully refunded or replaced after matching the serial number with the one in our records.
• Cell phones and tablets MUST be restored to factory setting.We are unable to process a refund if iCloud, Samsung, or Google Lock are not removed.  
• If you receive the incorrect item or the package is damaged due to shipping, you must notify us within 4 days of receipt. Defective items will be credited only after matching the serial number with the one in our records.We record ALL serial numbers and any fraudulent activity will not be tolerated.
• All orders that need to be returned must be securely packaged, insured, and shipped with tracking. We cannot be responsible for lost or damaged packages. We carefully inspect all returns upon receipt prior to processing any refunds, credits, or exchanges.

• We offer a 60 day warranty on all items unless stated otherwise in the listing details.
• Our warranty covers manufacturer defects only. Physical damage is not covered.
• Items must be in the same physical condition and have matching serial numbers for warranty approval.Fraudulent warranty returns will not be tolerated.
• In order to start a warranty claim, please email us with a detailed description of the issue along with your name, order ID, and date of purchase.
• We will provide prepaid return shipping labels for all warranty claims during the first 30 days. Buyers are responsible for return postage from days 31-60.
• Please contact us for any additional details on our warranty terms.

TekReplay is an industry-leading refurbisher of high quality consumer electronics. Since 2008, our company has served thousands of happy customers and we're proud to have delivered the highest level of customer service possible.

We take great pride in our dedicated customer service and overall quality of our products. We guarantee that you will be satisfied with your purchase.

Please feel free to contact us with any questions or concerns. Customer satisfaction is our top priority so we are here to assist!