To be eligible for a return, items must be returned within 30 days of receipt. Please note that due to the high volume of items that have been returned with parts that have been swapped, exchanged, or tampered with, our items are all security tagged/marked/labelled or taped. Any items with broken or removed security markings will not be eligible for a refund. In addition, all unwanted or incorrectly ordered items are subject to a 20% handling fee. Packing and postage fees are non-refundable. To be eligible for a refund, items must not have been used, broken, or damaged. To initiate a return, please contact us prior to sending the item back for reference. A refund will be processed upon receipt of the returned item. Please note that we will not issue refunds for returning a different item than the one initially purchased, or for items that have been tampered with in any way.