Dentsply Sirona Restore Solution v2.1, a CAD/CAM software solution designed for Windows 7/10 PCs.





Dentsply Sirona Restore Solution v2.0



Objective


The objective of inserting the Restore Solution is to restore the software


factory defaults as a means of rectifying faults; for example:


● after a system crash,


● non-physical hard disk malfunctions,


● faulty software installations.




Compatible PCs


Dentsply Sirona Restore Solution v2.0 is compatible with the PCs of the


following devices:


● CEREC Primescan AC, Primescan AC


● CEREC Omnicam AC, Omnicam AC


● inLab 4 PC


● CEREC AC with CEREC Omnicam, CEREC AC Connect with


CEREC Omnicam


● CEREC AF / AI / AF Connect / AI Connect


2.2.3


Prerequisites for performing this procedure


● USB stick with Dentsply Sirona Restore Solution v2.0 or higher.


● All important user data on the C: drive must be backed up on the D: drive as a minimum; an even better and safer option is to back it up on an external medium, such as a CD, DVD, USB mass memory, or network.


● Up-to-date installation media of the software used on the systemmust be available (refer to the final steps).


● The hardware must be the same as at the time of delivery.


● The protected partition and the image file must not have been changed.


● The hard disk must be recognized by BIOS and have no physical malfunctions.


● There must be no changes made to the partitions on the hard disk.


When can the procedure not be used?


This procedure is not suited for the initial configuring of a new hard disk.


Do not start the process if the following occurs:


● System initialization or BIOS error messages are displayed.


● The monitor display is not present.


● Trackball or touchpad of the acquisition unit are not recognized.


● Drive C: contains important data for which no backup exists.



It is lost:


● All data, programs, updates, and settings which the user has stored, installed, and performed are no longer available following the procedure.


● Hardware components that are subsequently installed or modified

might not be recognized or may lead to error messages andmalfunctions.


Patient data usually saved on the D: drive is retained in this process.


For certainty, Dentsply Sirona also recommends saving this beforehand