Before purchasing, please ensure that you have fully read the item descriptions, conditions and inspected the photos as we do not issue refunds. We try our very best to provide an accurate description. On the rare occasion we miss something, please contact us first before leaving feedback as things can always be resolved with good communication.

All items are guaranteed authentic, no exceptions. Each item goes through a rigorous inspection process to certify their authenticity. We do not support the buying or selling of counterfeit products. Please ask any questions regarding authenticity prior to purchase. Most of our handbags come with a certificate of authenticity provided by Entrupy. 

We recommend going by the measurements provided in the listing rather than the tagged size, as there is a huge variance in sizing between brands and eras. We measure all of our items on a flat surface in cm/inches.

All items shipped within Australia are sent with signature on delivery, no exceptions. We do not offer pick up on any of our items. We ship worldwide! Tracking is provided with every order. Handling time is a maximum of three business days, and every item will be sent gift-wrapped. We are more than happy to combine postage for extra items, please contact us for a combined invoice prior to making payment.

For international buyers, it is the buyer who is responsible for paying any import and custom duties, taxes or other fees and charges. It is up to the buyer to know their custom laws in their country.