I have only used this a couple of times. It’s in excellent condition but I want to note that one side of the strap comes out sometimes I’m sure there is something that can be done to fix that from happening. Maybe bring it to Burberry see if they have a fix? I just never got around to do it. I’m a honest person and I’m not selling because of that I’m selling as my Neurologist said I’m only allowed to use a purse to hold my keys and drivers license and a lip gloss. It’s soft rich leather! Ask any questions before purchasing as there is no returns.