Can I View Before Buying?
Based on eBay's selling outside eBay policy, unfortunately we cannot allow customers to view items for sale prior to purchase.
Can I Pay Cash?
We only accept payment via PayPal. One off payments can be made using your credit/debit card via PayPal.
Are your items genuine?
Yes, all stock is 100% authentic, sourced from verified suppliers, retailers, and manufacturers with rigorous quality checks.
Can I view before buying?
Sorry, viewing isnt available as some stock is stored offsite.
Will you accept offers?
Items are mostly fixed-price. We may offer occasional discounts but aim to provide the best price upfront.
Is the item true to size?
We use both manufacturer sizing and our own measurements. Check the brands website for sizing guidance.
Can I cancel my order?
Well process cancellations when possible, but if your item is already in dispatch, itll need to be returned instead.
When will my item be dispatched?
Orders are usually dispatched the next working day after payment, and posted within two days. Well try to accommodate faster dispatch if possible.
How is my item shipped?
All items are sent via DPD next day tracked delivery. Once tracking is live, you can adjust delivery options like safe place or collection point (subject to DPD availability).
Customer Service
Please contact us with any questions you have relating to this item. Our dedicated customer service team operate from 9am-5pm Monday - Friday and we will respond to your query within 48 hours between these operating times.
Payment
All payments are managed through the eBay managed payments system, and you will be able to choose your preferred method of payment at the time of checkout.
Delivery
We will despatch items within 2 working days after payment via the shipping method outlined on your invoice.
We cannot hold items once payment is made.
We cannot send your item to an alternate address once payment is made. Any requests will result in the cancellation of the transaction.
Returns and Refunds
We accept all returns within 30 days of purchase. Please contact us for help, or open a return via the eBay returns centre if you would like to return your item.
In the rare event that an item is damaged in transit the process couldn't be simpler. If possible, send us a photo of the item in the received condition and we will contact you to resolve the issue. Alternatively, please return the item using our freepost service and we will credit your eBay account within 2-3 working day of receiving the returned item.
Once an item is received at our office, a refund will be processed via eBay within 2 working days.
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