1. Delivery time: We send by China Post Air Mail in Default. (20-60 days for different cournties, Brazil sometimes needs 90days). We send by Epacket to USA about 7-15 days.
2. For fast delivery, please choose EMS (7-10 days), for Russia and Brazil, it needs 10-15 work days.
3. We guarantee to ship out within 15days after payment confirmation (except Holiday).
4. Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.
5. Please contact us If you don't receive over above business days,we will solve this problem in a very short time.
6. Please make sure the shipping address is correct. We are not responsible for any wrong or undeliverable addresses.
Feedbacks:
When you receive the item and satisfied with the product, please leave us positive feedback. If for any reason you are not satisfied with your purchase from us, please contact so we can get to work and resolve this issue for you. Please don't leave neutral or negative feedback without giving us an opportunity to try and make it right. Our goal is to ensure a happy shopping experience with us. Your Positive feedback is very much appreciated!
1. We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
(1) If it is quality problem, buyer can contact us after receiving the goods, buyer can help to provide photos or video and other evidence to help us to solve the problems.
(2) Man-made damaged, buyers take full responsibility.
(3) If the cusomers do not satisfy with the products, the buyer return the goods in original conditon to us; after we receive the goods ,we will send a new product to buyer or refund the money. But shipping fee is not refundable.
And the item should be returned to us in its original condition by mail with tracking number.
4. Any question you would like to ask ,welcome to email us
All communication is done through EBAY MESSAGES ONLY. If any question, please feel free to contact us via "Ask seller a question" or "Contact Seller",We try our best to reply to your emails as soon as possible, due to high volume of daily incoming emails and time zone difference, we may not be able to reply your emails immediately. Please allow 1-2 business days for us to response.
