Same Day Dispatch on Orders Placed by 2PM, Monday to Friday
Returns Policy
Returns are accepted, but your return postage will only be refunded where WE have dispatched an item wrongly.
Should you be returning a brand new part it should BE RETURNED UNOPENED, in its original packet with the same level of packaging, and the same method of postage used as we sent it. A surcharge will be applied if any part returned is used, damaged or lost (where posted without proof) or no original packaging, that will lead to us having to resell as second hand or being unable to resell at all.
We will not refund items which have been damaged due to poor return packaging or for high value items which have not been sent by trackable or insured means (Royal Mail Tracked or Hermes Tracked). Please remember that it is YOUR responsibility to ensure that the part reaches us safely for returns just as it is our responsibility when posting to you.
We will deduct the postage fee of £3.25 from your refund, if we feel you have misused the returns policy to get out of paying the return postage, or you are returning an item once received "because you changed your mind" This will be used as a restocking and administration fee.