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Warm TipsShippingReturnContact USBrand

Warm Tips

Note :Before purchasing Compare the size of the bar chart with the installation location， If you encounter a problem where some of the lamp beads do not light up, you can contact us through an eBay message to provide you with a solution

Note: if the light has fog:

Slight fog does not affect the use, because the product is too powerful, the temperature is high, there may be moisture in the material of the product, and a slight water mist is generated when it is heated and evaporated.The fog will naturally disperse during use and will not affect brightness and quality.So May I troule you to open the light about 2 or 3 hours to see?
If the water mist still exists, could you send us some pictures to show the problem?
We will try to resend a new one for you.

Shipping

1.Package can be shipped out to you within 24-48 hours from USA
2.The default expected delivered time is 2-7 working days
3.We send the most packages via USPS/ UPS/Fedex Or DHL
4.Delivery is not available on weekends, public holidays or after business hours.
5.If you have any questions or issue about delivery, please contact us via eBay Messages and we will do our best to make sure you’re happy.

Return

1.We will provide 3-5 year warranty. And you may return all products within 60 days of delivery for replacement or refund if you're unsatisfied with them.
2.If you would like to return your product, please contact us within 60 days of the sale date so we can offer the pre-label. This must be done through eBay messages. Please do not return a product without first contacting us.
3.Buyers are responsible for appropriate packing, returning shipping cost, insurance and returning the item in “new” condition. Used items will not be accepted for return.
4. If you received wrong of defective products, please take photos and contact us to confirm.
5.For the returned products, we will arrange a new replacement or issue a refund after we have received your package and inspected it.

1.We will be very appreciated if you leave us a 5 star positive feedback basing on your satisfaction with our commodity and service.And we will do the same for you within 24 hours or more sooner.

2.Negative feedback will not help resolve any problems you have.if you have any problems ,please contact us via ebay message before leaving negative feedback, our customer service specialist will make best effort to help you with the issues.

3.Due to the time difference, we may not be able to respond to your message in time, we will check the message and solve your problem at the first time.Our Customer Support Working Time:(GMT+8)Monday to Friday--9:00-18:00.

Brand

✔ Brand new item

✔ Factory Directly

✔ High quality, competitive price

✔ Warehhouse in US, AU, UK, DE

✔ FAST DELIVERY, 3-8 working days