About

Buy with confidence and experience of passion to music and Hi-Fi Audio field.

Payments

We accept the following methods of payment.

Paypal
VISA Credit/Debit or Master cards.
Bank transfer
Cheque
Postal order

Shipping

Please note, free shipping for some items to EU only, shipping to other destinations will incur a charge, please see rates for your region,or contact us.

Certain Items we can only ship to EU addresses, if you are unsure please contact us.

All items will be shipped to your registered Pay Pal Address, or the registered address of your chosen payment.

Once we receive your order, it will be processed, you will then receive a confirmation through ebay as soon as possible.

All items over €50 are insured against loss or damage.

We try to dispatch all goods on a same or next working day basis dependant of time of order, at certain times due to high demand there could be a slight delay, if this occurs we aim to dispatch as soon as possible.

On Bank Holidays, Weekends and Evenings you may receive notification of dispatch, this indicates the item has been picked, prepared, and sent for dispatch, it will actually be collected by Polish postal or Courier service on the next available working day.

Should there are any problems with your order we will contact you to discuss the options.

Cables we need to terminate may take a little longer, please allow us time to terminate them.

Larger items will be dispatched by a courier on a 9am to 6:30pm delivery.

Optional delivery times are available at an additional cost, please contact for details.

Smaller items will be sent Polish postal Recorded and insured.

Smaller items with a low value may not be sent recorded.

All goods must be signed for.

In the event that no one is in the driver will leave a card, you should contact the courier direct with the details on the card, to arrange an alternative time for delivery.

You must contact the courier in the time specified on their card, or goods will be returned to us and additional shipping costs may apply.

When your goods arrive;

Sign for the number of boxes you receive.

Check all boxes for visible damage, if you find them to be damaged either do not accept them, or sign DAMAGED.

You must notify us before the next working day so we can contact the courier to claim from their insurance.

Failure to do this, and we can not accept liability for any damage.

Returns

We are happy to accept the return of your purchase from eBay under the following circumstances

Unwanted Items;

We offer a full refund or exchange for items purchased on eBay, providing they are returned complete with packaging, accessories and in an 'as new' condition within 30 days of purchase.

This excludes bespoke items that have been made for you, including all speaker cables cut to length, and terminated speaker cables, unless faulty.

We will only issue refunds to the original payment method, and once we have received the goods back.

The cost of the return delivery charge is to be paid directly by the customer.

We recommend the item be returned via a track-able method and insured, we cannot be held responsible for loss or damage of an item being returned.

We reserve the right to charge a handling fee for any returned item, which does not comply with the above conditions.

Faulty damaged items;

Privacy Policy

The policy of Lucasoundvision is to fully protect the privacy of anyone who submits information to our company, by either phone, fax or who is using our website.

We fully respect the confidentiality of any personal details submitted to us, this information will only be used for communication and ordering purposes.

We ask people using our website not to submit any card details to us other than in the secure area of the WorldPay checkout or by phone or fax.

We will undertake never sell or circulate any information to any third party. The information will be retained for order processing and further communication purposes.

Lucasoundvision appreciate the trust you have placed in us. If you have any concerns relating to our privacy policy then please do not hesitate to Contact via ebay click here

Contact us

Contact via ebay click here

About

Buy with confidence and experience of passion to music and Hi-Fi Audio field.

Payments

We accept the following methods of payment.

Paypal
VISA Credit/Debit or Master cards.
Bank transfer
Cheque
Postal order

Shipping

Please note, free shipping for some items to UK mainland only, shipping to other destinations will incur a charge, please see rates for your region,or contact us.

Certain Items we can only ship to UK Mainland addresses, if you are unsure please contact us.

All items will be shipped to your registered Pay Pal Address, or the registered address of your chosen payment.

Once we receive your order, it will be processed, you will then receive a confirmation through ebay as soon as possible.

All items over £50 are insured against loss or damage.

On Bank Holidays, Weekends and Evenings you may receive notification of dispatch, this indicates the item has been picked, prepared, and sent for dispatch, it will actually be collected by Royal Mail or Interlink DPD on the next available working day.

Should there are any problems with your order we will contact you to discuss the options.

Cables we need to terminate may take a little longer, please allow us time to terminate them.

Larger items will be dispatched by a courier on a 9am to 6:30pm delivery, if we have your email address through ebay, Interlink or DPD will send you a predicted delivery hour.

Optional delivery times are available at an additional cost, please contact for details.

Smaller items will be sent Royal Mail Recorded and insured.

Smaller items with a low value may not be sent recorded.

All goods must be signed for.

In the event that no one is in the driver will leave a card, you should contact the courier direct with the details on the card, to arrange an alternative time for delivery.

You must contact the courier in the time specified on their card, or goods will be returned to us and additional shipping costs may apply.

When your goods arrive;

Sign for the number of boxes you receive.

Check all boxes for visible damage, if you find them to be damaged either do not accept them, or sign DAMAGED.

You must notify us before the next working day so we can contact the courier to claim from their insurance.

Failure to do this, and we can not accept liability for any damage.

Returns

We are happy to accept the return of your purchase from eBay under the following circumstances

Unwanted Items;

We offer a full refund or exchange for items purchased on eBay, providing they are returned complete with packaging, accessories and in an 'as new' condition within 14 days of purchase.

This excludes bespoke items that have been made for you, including all speaker cables cut to length, and terminated speaker cables, unless faulty.

We will only issue refunds to the original payment method, and once we have received the goods back.

The cost of the return delivery charge is to be paid directly by the customer.

We recommend the item be returned via a track-able method and insured, we cannot be held responsible for loss or damage of an item being returned.

We reserve the right to charge a handling fee for any returned item, which does not comply with the above conditions.

Faulty damaged items;

Privacy Policy

The policy of Lucasoundvision is to fully protect the privacy of anyone who submits information to our company, by either phone, fax or who is using our website.

We fully respect the confidentiality of any personal details submitted to us, this information will only be used for communication and ordering purposes.

We ask people using our website not to submit any card details to us other than in the secure area of the WorldPay checkout or by phone or fax.

We will undertake never sell or circulate any information to any third party. The information will be retained for order processing and further communication purposes.

Lucasoundvision appreciate the trust you have placed in us. If you have any concerns relating to our privacy policy then please do not hesitate to Contact via ebay click here

Contact us

Contact via ebay click here

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Payments

Shipping

Returns

Contact us

About

Payments

Shipping

Returns

Contact us

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