Fast Dispatch: Orders are dispatched via a Tracked Next Day service as standard. Please note that "Next Day" refers to the courier's transit time from the point of dispatch (Mon-Fri). For a small number of postcodes where a Next Day route is not currently supported, your order will be delivered via the fastest available tracked alternative.
Bulk & Large Orders: Larger or bulky items may be sent via an alternative heavy-goods courier to ensure safe transit.
Combined Shipping: If you purchase multiple items across separate transactions, we reserve the right to combine these into a single shipment for efficiency.
Security: To comply with eBay protection rules, we only ship to your registered eBay address. Please ensure your delivery details are correct before completing checkout.
All payments are processed using eBay’s managed payment system. This system accepts a wide variety of standard payment methods.
We want you to be 100% happy with your purchase. If you are not completely satisfied with your order, simply contact us and open an eBay return request within 14 days.
All returns must be processed using an eBay return request at the buyer’s expense. Please send your item(s) back in their original condition. Please note that we will not be responsible for damages to returned items, if the items received back are damaged or any components are missing then only a partial refund will be issued in accordance with eBay’s refund policy.
If your order is faulty, we will accept returns and offer a replacement or refund, simply contact us within 14 days from receiving your order with the issue details so that we can work on resolving them for you as quickly as possible.
We are sorry but personalised or bespoke products that are made to order cannot be returned, unless they are faulty or if we have made a mistake. When placing a custom order please ensure you spell your personalisation correctly and double-check the size requirements (where applicable) to ensure your order is correct at the time of purchasing. We will not refund or replace orders where the buyer is at fault, due to ordering the wrong personalisation or size etc. This is in accordance with eBay’s personalised goods policy.
We hope you are 100% happy with the services and the goods provided as we are dedicated to providing the best customer experience and quality of work, striving for positive feedback and a five-star Detailed Seller Rating (DSR).
If you feel you have not received this service or there is an issue with your order, then please don't hesitate to contact us via eBay messenger and we will do everything we can to resolve this before leaving negative or neutral feedback.
We hope you will love your purchase, however if you need to return it, we have a 14 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
