• What are the shipping method?
  All domestic shipments are made via UPS Ground or United States Postal Service either by regular airmail (3-5 days) or Priority Mail (2-3 days) depending on the type or size of products purchased. Majority of our orders will be ship within 1 business days (mostly within 24hrs) (All mail transit time stated above is best estimated but not guaranteed.)

• How much is shipping and handling (S&H)?
  Customers within the lower 48 states, with a physical address, will get free shipping.

• P.O Boxes
  We are unable to ship any item(s) to P.O. Box address buyer must provide physical address when ordering. Please note that we are not responsible for any kind of delay if P.O. Box address or any other undeliverable addresses were provided.

• Payment
  All payment are expected within 7 days after the last winning auction is closed. We reserve the rights to file Non-Paying Bidder Alert if the payment is not received 7 days after the auction ended,

• Questions
  Please be sure to ask all questions prior to bidding.

• Bidding on multiple auctions?
  Simply wait until all of the auctions are ended. Complete the checkout from the most recent email that you received from us.

• Damage or Lost in Transit
  If your item is received damaged, within 48 hours, contact our customer service department to file a UPS claim for the damaged item(s). The following day, UPS will make 3 pick up attempts to bring the package back to their station for inspection (5-8 business days inspection time required from UPS). A replacement is sent out immediately once the package arrives to our warehouse. If a delivery confirmation states that your item has already been delivered, contact our customer service to file a lost claim with UPS. UPS will then start a trace on the package (5-8 business days inspection time required from UPS). UPS will be in contact with you for further information if needed.

• We stand behind the products we sell. If for any reason you are not satisfied with your purchase, we'll be happy to process an exchange or refund the product less S&H within 30 Days of your purchase. All return items will require a RMA number, which is given by our Customer Service Department only. Please allow 2-3 days for returns and exchange to be process.)
• Please inspect all your order(s) upon receipt.
• As a result of lighting and camera variations, product images will not reflect the exact physical color of our products.All return items MUST be in brand new condition which means the item is never installed and kept in the original packaging, otherwise you will be subjected to a 20% restocking fee.
• We will not reship replacement(s) before we get a claim approval for the lost or stolen item(s) or the returned item from customers.
• Once the RMA# is issued, the buyer will have 30 days to return the item, if any items that is return after 30 days, the item(s) are subject for rejection. If the items are returned without an RMA#, we reserve the rights to reject the item or charge the buyer a 20% restocking fee.
• Most of our item(s) are plug and play, however PROFESSIONAL installation is highly recommended. Buyer assumes all risk on usage.
• We do not assume any responsibility for any installation fees charged by a shop under any circumstances.

• Estimated arrival time is calculated on which of our distribution centers is nearest. Map arrival time is only valid if your items are in stock at that location.

ALAND is the Ultimate Source for Automotive Lighting and accessory. We carry quality automotive lighting and accessory parts at unbelievably low prices. We always stand behind our products by our Money Back Guarantee and Manufacturer Warranty.
ALAND also provides multiple warehouses shipping service. That means your order will always be well taken care of on the same day* for a quicker, time-saving shipment transportation.
Same day shipping will only apply for orders before 1:30 PM PST