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Welcome to Procurri

Partnering with our customers to deliver

sustainable IT solutions

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Dell DA20 USB Type-C Adapter HDMI / USB - White

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Dell DA20 USB Type-C Adapter HDMI / USB - White

About Us

Procurri is a global leader in the buying, refurbishing, and selling of data centre equipment and independent provider of IT life-cycle services. We are a trusted source for genuine refurbished, certified pre-owned or new-in-box products.

Our global stock consists of over 500,000 unique parts, over 50,000 different part numbers, 20 offices and 8 global distribution warehouses spanning the Americas, EMEA and APAC. From batteries to servers, caddies to laptops, we have it all covered.

Our refurbished hardware supply is of the highest quality and provides the same performance and uptime as that of newly manufactured systems. Sustainability is held at the heart of everything we do â€“ so if we can refurbish and reuse, we will always aim to.

Shipping

We aim to despatch all orders within a working day of receiving cleared funds. Items will be shipping during normal US working days (9am-5pm M-F). We cannot ship at weekends.

We offer free shipping in the US via FedEx Ground. We guarantee our products will leave our location packaged safely and securely. If you require faster shipping, please contact us. Any additional charges incurred will be the responsibility of the buyer.

All our products are professionally and carefully packed, and we prioritise reused packaging wherever possible.

Returns

All our products come with a 30-day money back guarantee.

If you have any issue for any reason, then please do contact us immediately, we will do our best to help resolve it for you as quickly as possible and will replace or refund any defective item that is returned.

Buyers are responsible for all shipping & handling charges for non-defective returns.

For any damage done to an item once received, partial refunds may apply. We ask that customers take photos of boxes once received to verify that it has been delivered safely for future reference. Any returned product will have the serial number matched against that of the original item shipped to the customer. Fraudulent claims will be reported to eBay.

FAQ'S

How fast will my product arrive?

We aim to despatch all orders within a working day of receiving cleared funds. Items will be shipping during normal UK working days. We cannot ship at weekends.

We offer free shipping in the US via FedEx Ground.

How can I contact you?

We are always happy to try to answer any queries you may have regarding our products, ordering or shipping.

When can I contact you?

You can get in touch via eBay email 24/7 orders will be processed via normal US working days (9am-5pm M-F). Please allow for 1-2 business days for any requests made over eBay messaging.

If I have a problem with my order, what do I do?

All our products come with a 30-day money back guarantee. If you have any issue for any reason, then please do contact us immediately and we will do our best to help and try and resolve it for you as quickly as possible. Please allow for 1-2 business days for resolution on any requests made.

Why should I buy refurbished parts from Procurri?

We have over 25 yearsâ€™ experience in the supply and procurement of enterprise IT hardware and pride ourselves on the quality of the products we offer. We have a team of engineers who inspect our items for physical defects, counterfeit authenticity and perform diagnostic tests prior to shipment.

What is your address?

Please get in touch and we will gladly be able to provide this for you.

Grading Guide

We do our utmost to be transparent, honest and accurate with our descriptions and the following guide explains how we determine the grading of our used items (where stated).

A-Grade

This corresponds to what we normally call â€œnormal wear and tearâ€. A product of this grade can be expected to display small signs of use. No, or a few minor, scratches and other marks on the exterior. Scratches or other damage to screens is not acceptable. The device is complete, fully functional and undamaged.

A few (1-4) Minor Scratches on the body that canâ€™t be felt

Slight wear on the base of the unit

No Screen Damage

B-Grade

"Good second user" the product can be expected to have a few more scratches, and other small marks. A few scratches and pixel errors on the edge of the screen are acceptable. The device is complete (unless stated) and fully functional.

Scratches that can be felt but do not affect the use of the laptop / system. (Laptop base/system base/side panels)

Shiny/worn keys

Minor scratches to the screen but only on the edge not in the centre

Minor dead pixels / blemishes that do not affect the view on the screen

C-Grade

The product has been well used and it shows. Products classified as C-Grade have obvious and / or considerable scratches, dents and damage. Scratches and / or pixel errors on the screen are acceptable. The device is complete and fully functional.

Deep scratches that go along the key panels / laptop lids

Dents / damage to the case

Deep scratches or dead pixels that affect the users view

D-Grade

The Product is faulty or none working.

Contact Us

Should you have any questions or wish to discuss alternative payment options, contact us via eBay and we will do our best to accommodate you.

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Company Name: Procurri

Based In USA